About
Data Analyst with strong expertise in SQL and business data automation. Experienced in building automated reporting systems, interactive dashboards, and web-based workflow tools using Google Sheets and Apps Script. Skilled in transforming raw sales and operational data into actionable business insights.
Skills & Expertise (20)
Work Experience
Data Analyst-(MIS-Automation & Reporting)
Raghuvir Sweets & Bakers Pvt Ltd
Jul 2025 - Present
Developed and implemented internal automation systems at Raghuvir Sweets & Bakers to streamline production, inventory, and reporting workflows. Skilled in SQL-based data analysis, dashboard development, and building web-based internal tools using Google Apps Script. Proven ability to streamline business operations through automated reporting and data-driven insights.
Customer Support Executive
Globiva Services Pvt Ltd
Jun 2024 - Jun 2025
Handled outbound customer interactions, resolving queries and ensuring service quality. Prepared and maintained performance reports using Advanced Excel (Pivot Tables, VLOOKUP/XLOOKUP, Dashboards). Generated daily and weekly MIS reports for tracking KPIs and team performance. Analysed call data trends to identify performance gaps and improve customer handling efficiency.
Education
Bachelor Of Computer Science And Engineering - VTU University, Belgaum
2021 - 2024 · Afghanistan
Diploma In Computer Science And Engineering - MSBTE Mumbai
2018 - 2021 · Afghanistan
Certifications
No certifications added yet
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Skills (20)
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