About
I am a Senior Payment Analyst with over 6 years of experience in the financial services sector. My expertise lies in managing the full payments lifecycle, ensuring compliance with SWIFT MT/MX and ISO 20022 standards. I have a proven track record in risk mitigation and process improvement, and I am currently advancing my skills with a Professional Certificate in AI and Data Science. My commitment to excellence and operational efficiency drives my passion for delivering results.
Skills & Expertise (15)
Work Experience
Operation Manager
Anand Rathi Group
Feb 2021 - Nov 2021
Managed daily operational activities related to investment and client servicing processes, ensuring adherence to internal policies and standards. Acted as a primary contact point for client and internal stakeholder coordination, ensuring timely resolution of inquiries and efficient execution of tasks. Monitored performance metrics and operational outcomes using Management Information Systems (MIS) reports to support management decisions. Coordinated operational drives and initiatives, ensuring effective planning and execution to meet service expectations. Maintained and updated databases, ensuring the accuracy and completeness of critical information while upholding data confidentiality. Identified and addressed process gaps, contributing to operational efficiency improvements through proactive initiatives.
Operations Manager
ICICI Lombard
Feb 2019 - Oct 2020
Reviewed and verified financial and operational transactions, ensuring accuracy and compliance with internal controls and accounting standards. Conducted root cause analysis on transaction discrepancies and implemented corrective measures to enhance process reliability. Utilized both manual analyses and automated tools to manage large datasets, identify exceptions, and support operational decision-making. Prepared management reports with insights into financial performance, error trends, and operational efficiency metrics. Ensured confidentiality and compliance in handling sensitive financial and client information while collaborating with cross-functional teams to meet operational timelines.
Senior Analyst
Deutsche Bank
Dec 2021 - Present
Managed global payments processing for high-volume cross-border transactions, ensuring accuracy and timely completion across multiple time zones. Processed and analyzed SWIFT MT and MX messages, supporting ISO 20022 standards to ensure compliance with international messaging requirements. Oversaw the end-to-end payments lifecycle, including initiation, validation, investigation, clearing & settlement, and post-settlement reconciliation. Conducted sanctions screening and compliance checks to adhere to international regulations and internal governance policies. Handled risk and exception management by identifying procedural deviations and escalating issues promptly to mitigate operational risks. Collaborated effectively with global stakeholders (operations, compliance, technology, and various business teams) to resolve payment-related challenges and streamline service delivery.
Education
MBA/PGDM - MITCON Institute of Management
2018 - 2018 · Afghanistan
B.Com - Gayatri Vidhya Parishad College
2016 - 2016 · Afghanistan
12th, CBSE - K.V Nausena Bhag
2012 - 2013 · Afghanistan
10th, CBSE - K.V INS Rajali
2010 - 2011 · Afghanistan
