About
Manual Tester with 2 years of experience in insurance and CRM domains. Skilled in SDLC/STLC, Agile methods, and defect management. Hands-on in reviewing requirements, creating test plans and test cases, and performing end-to-end testing for insurance processes like New Business, Endorsements, Renewals, Cancellations, and Reinstatements. Experienced in reporting and tracking defects in JIRA with clear documentation. Consistently deliver quality results while collaborating across teams.
Skills & Expertise (15)
Work Experience
Associate SDU
ReSource Pro
Sep 2024 - Present
Checked insurance applications during UAT to ensure they met business needs and followed rules across different insurance products. Reviewed requirements and user stories, then created test plans and test cases. Tested insurance processes end-to-end, including New Business, Endorsements, Renewals, Cancellations, and Reinstatements. Ran test cases and confirmed system behavior matched expected results. Performed functional, regression, sanity testing, finding and documenting 100+ important defects that improved system reliability. Reported bugs in JIRA with clear steps and severity, and tracked fixes until resolved. Worked with developers and business analysts to clarify requirements, reproduce issues, and verify fixes in Agile sprints, while independently managing 4–5 projects from start to finish. Checked data accuracy in policy calculations, premium processing, and claims management. Created and maintained test documentation including test cases, scenarios, and defect reports, achieving 95% test coverage across modules. Ensured testing tasks were completed within agreed timelines (TAT) and met the agreed service standards (SLA).
Associate Quality Engineer
Epsilon
May 2023 - Nov 2023
Performed manual testing of CRM applications to ensure smooth process flow and data accuracy. Created and executed test cases, documenting results and reporting defects for resolution. Collaborated with team members to reproduce issues, verify fixes, and support CRM process improvements. Supported end-to-end CRM workflows by assisting in defect tracking and regression testing. Created and executed 50+ test cases for CRM modules, reporting and tracking defects to improve system reliability.
Education
Bachelor of Engineering in Electronics and Communication - JNNCE Shimoga, Visvesvaraya Technological University (VTU)
2018 - 2022 · Afghanistan
Interested in this developer?
Profile Score Breakdown
Profile Overview
Availability Details
Relocation
Depends on Offer
