priya dharshini

Data Analyst

Chidambaram, Tamil Nadu 3+ yrs exp 88 · Excellent

About

Data and business operations professional with 4+ years of EdTech experience in CRM data management, KPI tracking, reporting, customer analytics and process coordination. Trained in Data Science with Generative AI with hands-on experience in SQL, Python, Pandas, NumPy, Power BI and exploratory data analysis. Completed practical projects involving E-commerce analytics, hotel booking analysis, employee attrition prediction and AI-powered stock analysis. Skilled at combining business understanding with data analysis to identify trends, generate insights and support data-driven decision-making. Seeking opportunities as a Data Analyst, Reporting Analyst, MIS/Data Analyst or Data Operations Analyst.

Skills & Expertise (25)

Python Advanced

8.1/10

Years Exp

Pandas Advanced

8.0/10

Years Exp

NumPy Advanced

7.8/10

Years Exp

Exploratory data analysis Intermediate

7.5/10

Years Exp

Data Cleaning Intermediate

7.5/10

Years Exp

Data Preprocessing Intermediate

7.5/10

Years Exp

scikit-learn Intermediate

7.5/10

Years Exp

SQL Intermediate

7.5/10

Years Exp

Model Evaluation Intermediate

7.0/10

Years Exp

Classification Intermediate

7.0/10

Years Exp

Logistic Regression Intermediate

7.0/10

Years Exp

Feature Engineering Intermediate

7.0/10

Years Exp

MS Excel Intermediate

7.0/10

Years Exp

Matplotlib Intermediate

7.0/10

Years Exp

Seaborn Intermediate

6.8/10

Years Exp

Jupyter Notebook Intermediate

6.5/10

Years Exp

Dashboarding Intermediate

6.5/10

Years Exp

KPI Reporting Intermediate

6.5/10

Years Exp

Power BI Intermediate

6.5/10

Years Exp

MS Office Intermediate

6.0/10

Years Exp

Google Collab Intermediate

6.0/10

Years Exp

RAG Intermediate

5.5/10

Years Exp

MATLAB Intermediate

5.5/10

Years Exp

FAISS Intermediate

5.0/10

Years Exp

LabVIEW Intermediate

4.5/10

Years Exp

Work Experience

Business Development Executive

INTTRVU.AI Learning Platform

Nov 2024 - Mar 2026

Maintained and updated learner and lead records in Lead Squared CRM to support accurate pipeline tracking and reporting. Tracked lead movement, customer requirements, activity status and follow-ups throughout the sales cycle. Managed high-volume customer interactions while maintaining accurate records and timely CRM updates. Coordinated with internal teams to support learner onboarding and smooth information flow. Monitored KPIs and performance metrics in a remote working environment. Achieved up to ₹7 lakh monthly revenue against a ₹4 lakh target, demonstrating strong performance monitoring and business ownership.

Career Counsellor

Edu Bridge Learning Private Ltd.

Dec 2021 - Jun 2024

Managed learner information, lead records and pipeline status using CRM platforms. Maintained customer interaction records and follow-up schedules to support business operations. Handled 80+ customer interactions daily while maintaining accurate CRM data. Coordinated with internal teams during learner onboarding and process execution. Monitored enrolment and performance metrics against monthly business targets.