About
Results-driven Quality Analyst and Business Analyst with 4.5+ years of experience in software testing and business analysis within the banking (NBFC) and e-learning domains. Delivered 1,000+ test cases across 7 projects and 6 modules, covering functional, regression, UAT, and API testing. Proven expertise in requirement elicitation, BRD/SRS documentation, end-to-end test execution, and cross-functional stakeholder management. Adept at Agile/Scrum environments with a consistent record of on-time, high-quality delivery.
Skills & Expertise (20)
Work Experience
Quality Analyst
SBFC Finance Pvt. Ltd
Jul 2022 - Present
Executed 1,000+ test cases across 7 projects and 6 modules (functional, regression, smoke, UAT, positive/negative, boundary) — achieving zero critical post-release defects. Elicited and documented business requirements; authored BRD and User Documentation (UD) for LOS and LMS modules covering Gold and LAP loan workflows. Prepared and reviewed BRDs and Functional Specification Documents; prepared SRS-to-test-case mapping sheets and maintained traceability matrices. Tracked and prioritised defects in Bugzilla, classifying by severity and priority; prepared detailed bug reports for development teams. Validated integrations with CIBIL, Zing HR, FlexyDial, CERSAI, and Kapture CRM for customer-facing issue resolution. Participated in Agile Scrum ceremonies (standups, sprint planning, reviews, retrospectives) and delivered status reports to onshore stakeholders. Served as liaison between IT and business stakeholders; managed project milestones, maintained tracking reports, and designed optimised process flowcharts.
Quality Analyst
Cation IT Solution Pvt. Ltd
Jun 2021 - Jul 2022
Prepared test plans and executed test cases for certification, admin login, student login, and video streaming modules of the e-learning portal. Authored BRD and User Documentation; created SRS-to-test-case mapping sheets ensuring complete requirements coverage. Performed functional and performance testing across all user-defined scenarios and standards. Logged, tracked, and managed defects in JIRA; monitored sprint task progress on JIRA boards for timely delivery.
Education
Bachelor of Engineering (B.Tech) - Dr. Babasaheb Ambedkar Technological University
- · Afghanistan
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Skills (20)
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