About
Quality Assurance Engineer with 7+ years of experience delivering reliable software through manual and automation testing across Healthcare and Insurance domains. Experienced in end-to-end QA within Agile/Scrum teams, including test planning, test case design, execution, defect triage, and stakeholder communication. Hands-on with JIRA, ALM, Jenkins, ReadyAPI, Postman, SQL/MySQL, and Selenium-based automation to validate web, mobile, and API integrations and improve release quality.
Skills & Expertise (40)
Work Experience
Testing Engineering Analyst
NTT Data Global Delivery Services Pvt Ltd
Aug 2019 - Aug 2023
Developed and maintained a comprehensive test suite for a healthcare enterprise system, reducing testing time by 50% and increasing test coverage by 30%. Performed functional, integration, system, and regression testing based on user stories to ensure end-to-end quality. Authored test scenarios and test cases in ALM; logged and tracked defects in JIRA through closure. Partnered with cross-functional teams to identify and resolve critical defects, reducing average defect resolution time by 60%. Led a team of testers to deliver releases with 95% on-time completion and 20% fewer testing errors. Executed API testing using Postman and database validations using MySQL to verify integrations and data integrity. Streamlined defect workflows using JIRA and ALM, reducing issue resolution time by 25%. Built and maintained automated test scripts, reducing execution time by 40% across the testing lifecycle.
Senior Software Engineer
Webcetera Software Solution (EZLYNX)
Dec 2015 - Oct 2018
Analyzed BRD/FRD and user stories; contributed to sprint planning, daily stand-ups, sprint reviews, and retrospectives. Troubleshot and resolved technical issues with project managers, developers, QA teams, and stakeholders to support timely delivery. Validated XML schema and transformations using XSLT scripts to ensure data integrity and compliance with standards. Mentored junior testers as Module Lead, achieving 100% on-time delivery and improving team proficiency by 25%. Created SQL-based database test checks to validate data integrity and support performance optimization.
Intern Engineering Trainee
Test Yantra Pvt. Ltd
Jul 2015 - Dec 2015
Reviewed requirements and participated in query resolution to ensure clarity before test execution. Designed test scenarios and test cases; performed peer reviews to improve accuracy. Conducted compatibility testing across Android devices and OS versions to ensure consistent performance. Executed regression and end-to-end testing across builds to validate stability and functionality. Logged and managed defects in JIRA and ALM to support faster resolution.
Education
Master of Business Administration in Human Resources - Annamalai University
2014 - 2016 · Afghanistan
Bachelor of Engineering in Computer Science - Shirdi Sai Engineering College
2010 - 2014 · Afghanistan
Certifications
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Skills (40)
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