About
Director of Site Reliability Engineering with 20+ years of experience leading reliability, cloud platform operations, and production engineering for large-scale distributed systems serving tens of millions of users. Proven track record building and scaling global SRE organizations, improving availability, and driving operational efficiency through engineering-first practices. Expert in defining and operationalizing SLIs, SLOs, and error budgets; building GenAI and AIOps-powered automation; and embedding reliability into system architecture and CI/CD pipelines. Strong executive communicator and cross-functional partner, with deep experience in regulated enterprise environments, FinOps, and leading onshore/offshore teams.
Skills & Expertise (32)
Work Experience
Director - Site Reliability Engineering
Verizon
Jan 2015 - Jan 2025
Led enterprise-wide SRE, cloud operations, and production engineering for mission-critical distributed platforms supporting tens of millions of users and processing 13B+ transactions daily. Built and scaled a global SRE organization of 60+ direct / 120+ global engineers, fostering a reliability-first culture of automation, ownership, and continuous improvement. Defined and executed multi-year SRE strategy aligned to reliability, scalability, and engineering excellence across the enterprise. Established production readiness frameworks, SRE standards, and operational governance adopted across engineering teams. Served as senior technical advisor to Engineering, Product, and Infrastructure leadership on reliability and platform strategy.
Associate Director / Sr. Manager – Platform Engineering & Architecture
Verizon
Jan 2010 - Jan 2015
Led platform engineering and architecture for enterprise-scale distributed systems including billing, customer management, and core enterprise platforms. Designed scalable distributed systems and established foundational reliability and observability practices adopted by SRE teams. Drove modernization initiatives focused on automation, stability, scalability, and early DevSecOps adoption. Built and mentored high-performing engineering teams, establishing engineering standards and delivery practices.
Lead Architect / Senior Developer / Consultant
Various
Jan 2000 - Jan 2010
Progressed from software developer to lead architect across enterprise-scale distributed systems and database platforms. Designed and delivered large-scale systems supporting mission-critical business operations including billing, ERP, and customer platforms. Built deep expertise in distributed systems, software engineering, enterprise architecture, OOP/OOD, and platform integration.
Education
Master of Business Administration - Strayer University
- · Afghanistan
Bachelor of Engineering - Madras University
- · Afghanistan
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Skills (32)
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