About
Certified Ethical Hacker (CEH) with strong hands-on experience in penetration testing, threat analysis and incident response within Security Operations Center (SOC) environments. Skilled in identifying vulnerabilities, exploiting security misconfigurations and delivering actionable insights through threat hunting and log analysis. Committed to safeguarding digital infrastructures by leveraging a keen understanding of cybersecurity best practices.
Skills & Expertise (28)
Work Experience
Cyber Security Analyst
Sybex Digital
Oct 2025 - Dec 2025
Supported resolution of client social media and system security issues. Installed, configured, and upgraded software applications on client laptops and desktops. Assisted in hardware troubleshooting including RAM, storage, and peripheral device issues. Set up user accounts, configured workstations, and ensured proper system access controls. Performed system health checks, malware removal, and endpoint security configuration. Conducted vulnerability testing on an in-development CRM website, contributing to early identification and remediation of security gaps. Provided basic network troubleshooting support (IP configuration, connectivity issues, router/switch basics). Assisted clients with system updates, patch management, and backup configuration.
Customer Service Associate
Amazon
Aug 2022 - Jan 2023
Handled high volumes of inbound customer calls and resolved technical and account-related issues efficiently. Assisted customers with troubleshooting login errors, payment failures, and system-related concerns. Guided users through step-by-step technical solutions, ensuring first-call resolution whenever possible. Documented incidents and escalated complex technical issues to relevant internal teams. Maintained strong communication while diagnosing problems and identifying root causes. Worked with internal tools and CRM systems to track cases and monitor issue resolution. Followed data security and privacy policies while handling sensitive customer information.
Education
Diploma in Cyber Defense - Red Team Hacker Academy
2024 - 2025 · Afghanistan
BSc Physics - Sree Narayana College
2018 - 2021 · Afghanistan
Certifications
Certified Ethical Hacker (CEH)v13
EC-Council · 2025
ISEA Certified Cyber Hygiene Practitioner
· 2025
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Availability Details
Visa Status
Citizen
Relocation
Open to Relocation
Skills (28)
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