About
Aspiring Analyst with over 5+ years of experience in data-focused roles, now transitioning into analytics with a strong foundation in Power BI, SQL, Python, and Excel. Skilled in data extraction, cleaning, and visualization, with hands-on experience building dashboards, automating reports, and translating raw data into meaningful insights through self-led projects. Eager to apply analytical thinking and technical skills to solve real-world problems, backed by a commitment to continuous learning and practical application.
Skills & Expertise (13)
Work Experience
Transportation Analyst
Amazon Development center
Oct 2020 - Jan 2021
Performed high-volume data labeling for text, image, and video datasets, adhering to quality standards and contributing to model accuracy in semantic search, computer vision, and ranking. Scale for capturing images, Extract and interpret customer insights information from the database, and implement actions based on those insights resulting in a 90% improvement in customer satisfaction. Consistently met or exceeded SLA, quality, and productivity targets in a fast-paced, live operations environment, demonstrating reliability and operational excellence.
ML Data Associate
Amazon Development Centre
Jan 2021 - Present
Supported end-to-end production and live operations (NPI) by providing real-time operational support, ensuring SLA adherence and minimal downtime. Performed defect root cause analysis (RCA) and conducted metric deep-dives to identify recurring quality and performance issues. Analysed operational KPIs such as SLA, productivity, defect rate, and accuracy to identify trends and improvement opportunities. Executed Level 1 audits and audit-on-audit reviews, ensuring compliance with quality standards and data accuracy. Provided real-time consult support (Andon) to operations teams, enabling faster issue resolution and improved throughput. Reviewed and resolved audit disputes by validating accuracy agreements (AAs) and audit responses. Led and participated in cross-functional calibration sessions, aligning quality benchmarks and reducing variance across teams. Developed, tested, and maintained Standard Operating Procedures (SOPs) and supported SOP refreshers to reflect process updates. Supported new hire training, nesting programs, and PKT sessions, improving onboarding effectiveness and quality outcomes. Delivered coaching and performance feedback to associates based on data-driven insights. Supported pilot initiatives and DTBW (Deliver the Best Way) improvements, contributing to scalable and optimized processes. Ensured data integrity, reporting consistency, and audit reliability across operational workflows.
Education
Bachelor of Technology in Electrical and Electronics Engineering - Vignan's Institute of Engineering for Women
2016 - 2019 · Afghanistan
Advanced Certification Course: Business Analytics - Texas Tech University
- · Afghanistan
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Skills (13)
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