Rajkiran Dhanuk

Aspiring Data Analyst

Kolkata, West Bengal 80 · Excellent

About

Aspiring Data Analyst with 2 years of experience in customer operations at Amazon. Skilled in SQL, Excel, and Power BI with hands-on experience in building dashboards and analyzing data to identify trends and improve decision-making. Open to entry-level Data Analyst, MIS Executive, Reporting Analyst, and Operations Analyst roles.

Skills & Expertise (22)

SQL Intermediate

7.7/10

Years Exp

MS Excel Intermediate

7.4/10

Years Exp

Power BI Intermediate

6.9/10

Years Exp

Data Cleaning Sla CSAT Business Metrics Reporting Data Analysis DAX Data Modeling Dashboard Creation Conditional Formatting If XLOOKUP VLOOKUP Pivot Tables Window Functions Subqueries CASE Statements GROUP BY Joins

Work Experience

Customer Service Associate

Amazon.com

Sep 2023 - Dec 2025

Managed 50–60 customer interactions daily across voice, chat, and email. Maintained high service quality by adhering to SLA and performance benchmarks.