About
Aspiring Data Analyst with 2 years of experience in customer operations at Amazon. Skilled in SQL, Excel, and Power BI with hands-on experience in building dashboards and analyzing data to identify trends and improve decision-making. Open to entry-level Data Analyst, MIS Executive, Reporting Analyst, and Operations Analyst roles.
Skills & Expertise (22)
Work Experience
Customer Service Associate
Amazon.com
Sep 2023 - Dec 2025
Managed 50–60 customer interactions daily across voice, chat, and email. Maintained high service quality by adhering to SLA and performance benchmarks.
Education
Bachelor of Commerce - Calcutta University
2021 - 2024 · Afghanistan
Certifications
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Skills (22)
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