About
Detail-oriented professional with 2.5 years of experience in translating business needs into technical solutions. Expertise in requirements gathering and process mapping, delivering BRD/FSD documentation to enhance systems. Strong background in SQL and Power BI for data analysis and visualization, collaborating with cross-functional teams to validate solutions and improve operational efficiency.
Skills & Expertise (24)
Work Experience
Deputy Manager
HDFC Ergo General Insurance Ltd.
Feb 2024 - Present
Act as a liaison between business stakeholders and internal teams to gather, analyze, and document requirements for commercial insurance processes (fire, marine, and engineering). Conducted requirement analysis through stakeholder discussions, identified gaps in existing workflows, and proposed actionable process improvements. Use SQL for data extraction, validation, and analysis to support business reporting and decision-making. Developed and maintained Power BI dashboards to effectively track partner performance, policy issuance, and operational KPIs. Streamlined reporting processes, reducing manual effort and improving turnaround time for business insights. Monitor key performance metrics and provide actionable insights to improve partner and operational efficiency. Supported UAT by validating business requirements and ensuring solutions aligned with expected outcomes.
Education
PGDM (Marketing) - Indira Institute of Business Studies
- · Afghanistan
Certifications
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Open to Relocation
Skills (24)
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