About
Detail-oriented and quality-driven Software Test Engineer / Test Craftsperson with over 5.9 years of robust experience specializing in Manual, Functional, Regression, UAT, and API testing across high-traffic Web, Mobile, and data-driven Analytics applications. Proven expertise in the complete Software Testing Life Cycle (STLC) within fast-paced Agile environments. Tech-agnostic mindset with active, hands-on integration of AI tools such as ChatGPT and Claude to accelerate test case generation, optimize edge-case discovery, and improve bug-tracking efficiency. Expert in backend verification using SQL and end-to-end defect management via JIRA to deliver exceptional software quality.
Skills & Expertise (28)
Work Experience
Software Engineer (QA)
Enhancesys Innovation Pvt Ltd
Feb 2020 - Dec 2025
Analyzed volatile business prerequisites and change requests to formulate 350+ comprehensive Test Scenarios and Scripts, expanding test coverage by 25%. Executed meticulous Manual, Functional, Regression, and Integration testing cycles for telecom applications, reducing post-release production escapes by 18%. Conducted exhaustive API Testing utilizing Postman to thoroughly validate endpoint integrations, JSON payload schema response validities, and HTTP status/error codes. Leveraged AI collaboration tools including ChatGPT and Claude to optimize prompt design structures, accelerating test case documentation speed by 30% and uncovering non-obvious boundary edge cases. Utilized strong SQL database validation strategies to execute backend verification scripts, ensuring data integrity and auditing user records across large-scale backend updates. Performed systematic Cross-Browser and Compatibility Testing manually across multiple versions of Chrome, Safari, Firefox, and mobile responsive viewports to eliminate visual and layout deviations. Logged, tracked, and isolated defects via JIRA, providing developers with rich payload logs, accurate step-by-step replication sequences, and comprehensive root-cause metadata. Collaborated dynamically within a high-velocity Agile (Scrum) team structure, streamlining daily standups and sprint reviews to consistently beat strict project SLA milestones.
Software Engineer (QA)
Indosat Ooredoo
Feb 2020 - Dec 2025
Validated the end-to-end workflow of the MOBII Distribution Management System, ensuring absolute data precision across customer support modules, live analytics, and distribution layers. Maintained thorough Mobile Application Testing protocols (Android & iOS) across diverse network simulations to verify critical sales pipelines and active analytical KPIs. Identified and managed process-breaking workflow bugs using data-driven validation techniques, preventing high-severity issues from impacting live commercial retail channels. Spearheaded internal check-ins and cross-functional syncs, successfully coordinating and driving User Acceptance Testing (UAT) execution cycles to secure seamless production rollouts.
Technical Support Representative
[24]/7.ai
Dec 2017 - Jul 2019
Provided infrastructure support and technical validation for international consumer broadband setups, router deployments, and live corporate network configurations.
Customer Relationship Manager
Home Credit India
Jul 2017 - Dec 2017
Managed premium client portfolios while ensuring strict adherence to compliance protocols, regulatory guidelines, and unified verification database checks.
Education
Manual QA Certification (Advanced Software Testing) - BJS Hub
- · Afghanistan
Bachelor of Computer Applications (BCA) - BNMU Madhepura
- 2017 · Afghanistan
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Skills (28)
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