Skills & Expertise (19)
Work Experience
Data Analytics
SKILLOVILLA
Sep 2021 - Jan 2022
Advanced MS Excel to solve real time case study using function and formula with 100% accuracy. Visualized real time food E-commerce company data and created dashboard by creating logical metrics using pivot tables, charts and diagrams with 95% accuracy. SQL (Structured Query Language): Analyse real time Airline case statement, windows function with 95% accuracy.
Technical Support Representative
IBM
Jan 2023 - May 2025
Integration, Deletion, and Modification of accounts in Cyber Ark Tool, Cyber Ark PTA alert monitoring and incident management, Detection and Elimination of real-time suspicious activity, Basic understanding of operating systems (Windows, Linux, AIX, Solaris etc.), Basic understanding on SIEM/SOC and ticketing tool like service now /service desk etc., Monitoring server and space on server’s, Analytical and problem-solving skills, Update server utilization sheet, Complete daily activities, Troubleshoot and Resolve issues, Generate Daily Activity Report, ITA log check, Replication Check, Working on ongoing Cyber Ark issues, Update production and UAT checklist
Business Analyst
IBM
Apr 2022 - Jan 2023
Part of ON-NET Design team. Working closely with third party vendors for timely disconnection of services. Responsible for logical disconnection of services. Analyze network traffic via LASER, PTD and XLR etc. Analysis of design of whole network, identify physical connections and provide location to field technician. Handling outage escalations and restoral of services when required. Identify issues, analyzed information and provided solutions to problems.
Education
B.Tech (ECE) - Gurunanak institutions technical campus, Hyderabad
- 2019 · Afghanistan
12th - Sri Chaitanya junior Kalasala, Hyderabad
- 2013 · Afghanistan
10th - A.A.M.Children’s Academy
- 2011 · Afghanistan
Certifications
Data Analytics Course
· 2022
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