About
QA Engineer with 4 years of experience in manual and automation testing, specializing in validating web and enterprise applications. Skilled in testing ServiceNow applications and developing automation scripts using Selenium with Cucumber BDD frameworks. Strong in test design, defect management, and ensuring high-quality software delivery across agile environments.
Skills & Expertise (17)
Work Experience
Test Analyst
Tata Consultancy Services Limited
Feb 2022 - Present
Performed manual functional, regression, and billing validation testing across Core and Kenan applications, ensuring accuracy in invoice generation, rating, adjustments, and customer account workflows Conducted backend validation using Oracle SQL and Microsoft SQL Server to verify billing data, payment records, and customer account information Executed Unix-level log validation using PuTTY for system and process verification Created detailed test cases, scenarios, and datasets for billing, provisioning, and account management modules, ensuring comprehensive coverage Designed and executed manual test cases for ServiceNow modules (Incident, Change, Problem, Service Catalog) to validate functionality and workflows Developed and maintained automated test scripts using an internal framework to improve regression coverage and reduce manual effort Performed API testing for ServiceNow integrations using Postman to validate endpoints, payloads, and authentication workflows Executed test suites and logged defects in JIRA for effective defect tracking and resolution Integrated manual and automated test scripts with JIRA reporting using Zephyr and Jenkins to ensure full requirement traceability Configured and managed Jenkins jobs to execute manual and automated test scripts Conducted both manual and automated testing for credit card consumer services to validate end-to-end application functionality
Education
Master of Science in Applied Mathematics - Indian Institute of Technology, Mandi
2019 - 2021 · India
Certifications
International Software Testing Qualification Board (ISTQB) Foundation
ISTQB · 2022
ISTQB Foundation Level is an entry-level certification offered by the International Software Testing Qualifications Board (ISTQB) Provides a strong understanding of fundamental software testing concepts, principles, and terminology Covers key topics such as testing lifecycle, test design techniques, defect management, and test management Focuses on both manual and basic test automation concepts
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Citizen
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Open to Relocation
Skills (17)
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