About
QA Engineer with 4 years of experience in manual and automation testing, specializing in validating web and enterprise applications. Skilled in testing ServiceNow applications and developing automation scripts using Selenium with Cucumber BDD frameworks. Strong in test design, defect management, and ensuring high-quality software delivery across agile environments.
Skills & Expertise (17)
Work Experience
Automation and Manual Tester
CITI BANK - BFSI
Present - Present
This project delivers credit card services, allowing users to register their cards and use the web application for online banking and balance payments. Execute the test suite and log any identified defects in the JIRA tool. Integrate Automation and manual test scripts with JIRA reporting through Zephyr and Jenkins to ensure 100 percent coverage of the requirement traceability matrix. Worked on configuring Jenkins jobs to run manual and automation test scripts. Performed manual and automation testing for credit card consumer services to verify the end-to-end functionality of the application.
Systems Engineer
Tata Consultancy Services Limited
Feb 2022 - Present
Performed manual functional, regression, and billing validation testing across Core and Kenan applications, ensuring accuracy in invoice generation, rating, adjustments, and customer account workflows. Executed backend validation using Oracle SQL and Microsoft SQL Server to verify billing data accuracy, payment records, and customer account information; performed Unix-level checks via PuTTY for logs. Created detailed test cases, test scenarios, and data sets for billing, provisioning, and account management modules, ensuring comprehensive coverage of business and technical requirements. Designed and executed manual test cases for ServiceNow modules such as Incident, Change, Problem, and Service Catalog, ensuring functional and workflow validation. Developed and maintained automation test scripts using the internal automated testing framework, enabling regression coverage and reducing manual effort. Performed API testing for ServiceNow integrations using tools like Postman clients to validate payloads, endpoints, and authentication workflows.
Education
Master of Science in Applied Mathematics - Indian Institute of Technology, Mandi
2019 - 2021 · Afghanistan
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