About
Results-oriented Data Analytics Professional with 7 years of experience across Business Intelligence, Data Engineering, and Data Analytics within the banking domain. Possesses strong expertise in Looker, BigQuery, SQL, Tableau, and Excel for building scalable data models, interactive dashboards, and enterprise reporting solutions. Experienced in credit and debit card analytics, financial reporting, and root cause analysis to support strategic decision-making. Proven ability to translate complex business requirements into data-driven insights by collaborating with cross-functional stakeholders and leveraging modern data platforms.
Skills & Expertise (20)
Work Experience
Lead Assistant Manager
EXL Services
Apr 2025 - Jun 2026
Worked on Teradata to Decommission jobs or Data tables to migrate Data on Cloud. Implemented Looker caching strategies and query optimization techniques to reduce dashboard load time. Designed and implemented LookML data models by building projects, views, explores, and dashboards to enable analytics for banking services including loan verification and mortgage processing.
Senior Business Analyst
Teleperformance USA
Sep 2024 - Feb 2025
Developed and optimized complex BigQuery SQL queries for large-scale datasets supporting enterprise analytics. Integrated Looker with GCP data ecosystem including BigQuery and GCS. Written LookML codes to derive custom dimensions & measures as per Use Cases and optimized dashboard performance, reducing load time by 30%.
Analyst
HCLTech
Dec 2019 - Sep 2024
Designed and maintained LookML semantic models including views, explores, joins, and reusable dimensions/measures to enable scalable enterprise analytics. Leveraged Google Analytics 4 (GA4) to analyze web and digital marketing performance, including user engagement, traffic acquisition, events, conversions, and customer journeys, identifying trends and providing actionable recommendations to optimize campaign performance. Performed digital and marketing analytics using SQL and Looker studio, analyzing user behavior and campaign KPIs; supported A/B testing and experimentation by comparing performance metrics and applying statistical significance, hypothesis testing, and trend analysis to drive data-driven decisions. Developed interactive Tableau Dashboards, Root Cause Analysis Reports (utilizing Looker), and Data Models to meet business needs, leading to a 25% improvement in user exploration and AI process efficiency. Provided in-depth data insights and comparative analysis for debit cards, credit cards, AE cards, loans, and mortgages, while collaborating with cross-functional teams to develop and maintain custom dashboards with real-time data integration. Collaborated with stakeholders and managed 48 data analyst associates to audit data for AI, while leading digital marketing strategies, including content to enhance brand visibility, drive lead generation, and optimize campaign performance through data analysis. Awarded 'Best Employee' for the September RnR'22 quarter and the March RnR'23 quarter.
Application Development Associate
Accenture
Aug 2018 - May 2019
Involved in end-to-end Analytics and Tableau Reporting Solutions.
Education
Bachelor's Degree, Computer Science - Indraprastha College For Women, University of Delhi
2015 - 2018 · Afghanistan
Certifications
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Citizen
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Open to Relocation
Skills (20)
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