About
Experienced professional with a strong foundation in data analysis, reporting, and operations management. Skilled in leveraging Excel, Power BI, and SQL to analyze data, track performance metrics, and support data-driven decision-making. Proven ability to translate operational data into actionable insights, improve workflow efficiency, and communicate findings effectively to stakeholders and clients. Strong background in team coordination, strategy development, and client engagement, with a focus on driving business outcomes through data.
Skills & Expertise (21)
Work Experience
Operations Head & MIS
Cogito Digital
Sep 2025 - Present
Led operations and performance tracking for a team of 30+ employees, ensuring alignment with business goals, client expectations, and timely delivery of outputs. Designed and maintained performance dashboards using Power BI and Excel to track output, productivity, delivery timelines, and team efficiency trends. Utilized Zoho Workspace and Google Workspace for structured data management, reporting, and seamless workflow coordination across teams. Analyzed workflow and performance data to identify bottlenecks and inefficiencies, and implemented strategies to improve overall operational efficiency. Engaged directly with clients to communicate performance insights, gather requirements, and support data-driven decision-making through structured reporting. Participated in client discussions and negotiations, contributing to improved satisfaction, stronger relationships, and better alignment of deliverables. Developed and implemented operational strategies that enhanced team coordination, improved productivity, and optimized output quality. Gained exposure to digital marketing workflows, campaign tracking, and performance-driven operations in a digital services environment.
Operations & MIS
MS S Roy & Co
May 2019 - Aug 2025
Managed and analyzed operational data for construction projects under Indian Railways and Government of India, supporting planning and execution decisions. Utilized Excel-based tracking systems to maintain project data, monitor progress, and ensure data accuracy across multiple workstreams. Developed Power BI reports and dashboards to present project progress, resource utilization, and performance metrics to government stakeholders. Analyzed on-site data to identify inefficiencies, delays, and resource gaps, contributing to improved workflow planning. Monitored key operational metrics including manpower allocation, timelines, and task completion rates. Acted as a communication bridge between on-site teams and government officials by presenting data-backed updates and insights.
Education
B.Tech, Mechanical Engineering - Deenbandhu Chotu Ram University of Science and Technology
2016 - · Afghanistan
Certifications
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Skills (21)
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