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Skills & Expertise (18)
Work Experience
Graduate Trainee
Microland Limited
Oct 2024 - Sep 2025
Supported application and infrastructure operations by managing incidents and service requests using ServiceNow. Performed data validation, reporting, and documentation to ensure SLA and process compliance. Coordinated with internal teams to resolve issues and support root cause analysis. Gained exposure to enterprise IT environments and client-facing support processes.
Education
Bachelor Of Science
2020 - 2023 · India
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Skills (18)
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