Reesha Torres
Software QA Tester
About
Dynamic Software QA Tester bringing hands-on experience in executing comprehensive test plans, including functional, regression, and integration testing, to ensure robust software quality. Adept at identifying and meticulously documenting defects using Jira and qTest, performing detailed UI and data validation, and executing API tests. Eager to leverage SQL expertise and a collaborative approach to enhance software reliability and performance for Bizoforce Inc., contributing to successful product releases.
Skills & Expertise (40)
Work Experience
Software QE/QA
Sun Life
Jan 2024 - Present
Ensured software quality by performing functional, regression, and integration tests against specified requirements. Solely responsible for authoring and maintaining test cases, documentation, execution logs, and evidence across a portfolio of projects. Verified system performance and data accuracy through detailed UI and data validation checks. Managed the defect lifecycle, from identification and documentation with reproduction steps to tracking and resolution verification using Jira and qTest. Facilitated defect resolution and requirement clarification through close collaboration with developers, SMEs, and stakeholders. Tested API integrations by validating requests, responses, and the accuracy of data exchanged between systems. Applied SQL expertise to perform data verification and validation critical to testing. Enhanced testing efficiency and reduced manual effort through the strategic application of Tosca and other automation tools. Successfully coordinated testing priorities, mitigated blockers, and managed deliverables across diverse project timelines. Provided clear and concise testing reports, status updates, and quality metrics to inform project decisions.
Social Media Manager / Graphic & Video Designer
Freelance
Present - Present
Produced social media graphics, promotional assets, and short-form video content utilizing Canva, CapCut, and AI-powered tools. Managed social media posting schedules and digital content distribution, including the creation of AI-assisted short reels to enhance online engagement.
Software QE/QA
Vertere Global Solutions
Oct 2022 - Jan 2024
Ensured software quality by performing functional, regression, and integration tests against specified requirements. Solely responsible for authoring and maintaining test cases, documentation, execution logs, and evidence across a portfolio of projects. Verified system performance and data accuracy through detailed UI and data validation checks. Managed the defect lifecycle, from identification and documentation with reproduction steps to tracking and resolution verification using Jira and qTest. Facilitated defect resolution and requirement clarification through close collaboration with developers, SMEs, and stakeholders. Tested API integrations by validating requests, responses, and the accuracy of data exchanged between systems. Applied SQL expertise to perform data verification and validation critical to testing. Enhanced testing efficiency and reduced manual effort through the strategic application of Tosca and other automation tools. Successfully coordinated testing priorities, mitigated blockers, and managed deliverables across diverse project timelines. Provided clear and concise testing reports, status updates, and quality metrics to inform project decisions.
Virtual Assistant – Amazon / E-commerce Operations
Independent Contractor
Jan 2021 - Jan 2022
Managed customer orders and resolved order-related concerns through Amazon Seller Central. Processed returns, refunds, and customer requests in adherence to established procedures. Reviewed order and customer information to ensure precise handling of inquiries. Communicated effectively with customers regarding order issues and their resolutions. Addressed shipping/fulfillment-related concerns and followed up on outstanding issues. Maintained accurate records and documentation of all customer interactions and transactions.
Marketing & Administrative Assistant
Building Dreams Inc.
Jan 2014 - Jan 2017
Provided comprehensive administrative and operational support for daily business activities. Organized and managed essential business information, records, and documentation. Supported social media management, online advertising campaigns, and customer communications. Developed and maintained the company's website using Weebly, constructing new pages and updating content from inception. Conducted online research, gathered data, and prepared various marketing materials. Coordinated multiple administrative and marketing tasks while consistently meeting deadlines. Liaised with clients and internal stakeholders to facilitate business operations.
Education
Bachelor of Science, Information Technology - Bulacan State University
2017 - 2021 · Afghanistan
Certifications
No certifications added yet
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Profile Score Breakdown
Profile Overview
Availability Details
Visa Status
Citizen
Relocation
Not Open to Relocation
Skills (40)
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