ritika italiya

Senior Pricing Analyst

Surat, Gujarat 3+ yrs exp 86 · Excellent

About

MBA in Analytics & Data Science with 3+ years of experience in billing analytics, financial reporting, and operational analytics at Bank of America. Skilled in Excel, SQL, Python, Tableau, and data analysis, with hands-on experience in automation, reporting, process improvement, and stakeholder collaboration. Experienced in developing data-driven solutions that improve processing efficiency, reduce manual effort, and support business decision-making.

Skills & Expertise (17)

Excel Advanced

8.5/10

Years Exp

Problem Solving Advanced

8.0/10

Years Exp

Data Analysis Advanced

8.0/10

Years Exp

Excel Macros Advanced

8.0/10

Years Exp

Reporting Advanced

8.0/10

Years Exp

Root-cause analysis Intermediate

7.5/10

Years Exp

process automation Intermediate

7.5/10

Years Exp

Business Analytics Intermediate

7.5/10

Years Exp

SQL Intermediate

7.5/10

Years Exp

Data Validation Intermediate

7.0/10

Years Exp

Financial Analysis Intermediate

7.0/10

Years Exp

Process Improvement Intermediate

7.0/10

Years Exp

Stakeholder Management Intermediate

7.0/10

Years Exp

VBA Intermediate

6.5/10

Years Exp

Tableau Intermediate

6.5/10

Years Exp

Python Intermediate

6.5/10

Years Exp

Generative AI Intermediate

6.0/10

Years Exp

Work Experience

Officer - Senior Team Member

Bank of America

Jan 2026 - Present

Analyze billing and financial data to identify trends, discrepancies, and process improvements. Execute transactions based on Sales inputs and prepare end-to-end reports for Onshore verification. Develop Excel reports and dashboards to improve reporting efficiency and accuracy. Perform data validation and root-cause analysis to support operational decisions. Collaborate with Sales and Onshore teams to resolve discrepancies and streamline processes. Developed Excel macro-based automation for transaction calculations, reducing manual effort and errors. Created HTML report readers for daily verification and amendment processing. Proposed a Copilot prompt-based solution, reducing processing time by approximately 90%.

Team Member

Bank of America

Aug 2023 - Dec 2025

Managed EMEA and US client billing while ensuring SLA, SOP, and data accuracy. Analyzed billing and service data for reporting and process improvements. Used advanced Excel for data analysis and reporting. Supported KPI reporting and cross-functional initiatives. Ensured timely resolution of billing requests within defined TATs.