About
Dedicated and detail-oriented Software QA Engineer with 4+ years of hands-on experience in manual, functional, and automation testing across BFSI (Banking & Insurance) domains. Proven ability to design comprehensive test strategies, execute test cases, and collaborate with cross-functional Agile teams to ship high-quality software. Experienced in driving automation initiatives using Selenium WebDriver (Java), Functionize, and Python, with strong expertise in defect lifecycle management via AzureDevOps. Track record of reducing regression time by 50%, achieving 99% test coverage, and cutting defect resolution cycles by 20–35%.
Skills & Expertise (28)
Work Experience
Quality Assurance Engineer
Pepcus Software Services Pvt. Ltd.
Nov 2024 - Present
Spearheaded automation testing for a live Insurance Management platform directly impacting 25%+ improvement in end-user experience. Crafted and executed automated test scripts using Functionize, reducing regression testing time by 50%. Identified and reported 300+ software defects through comprehensive functional, regression, system, and production sanity testing, achieving 99% test coverage. Performed root cause analysis on 150+ defects, reducing recurring issues by 35%. Collaborated with development teams to resolve defects, cutting defect resolution time by 20%. Coordinated with cross-functional teams to implement bug fixes, reducing release cycle times by 30%. Partnered with stakeholders to define and refine test cases, resulting in a 10% increase in test accuracy. Validated backend data integrity using SQL queries to ensure correctness of transaction and policy records. Logged and tracked all defects in AzureDevOps (ADO) with clear documentation and resolution traceability. Actively participated in Agile ceremonies: Daily Stand-ups, Sprint Planning, and Sprint Retrospectives.
Software Quality Engineer
Tata Consultancy Services Ltd. (TCS)
Nov 2021 - Nov 2024
Collaborated with software development teams to define testing requirements and quality strategies for new features and enhancements across multiple sprints. Designed, developed, and executed manual and automated test cases to validate functionality, performance, and user experience of banking capital markets applications. Built and enhanced automated test scripts using Selenium WebDriver with Java (TestNG framework), improving automation coverage sprint-over-sprint. Conducted UAT sessions with business stakeholders, improving product acceptance rate by 20%. Performed regression, ADHOC, and automation regression testing to ensure new features did not adversely affect existing functionality. Logged, tracked, and managed the full defect lifecycle in AzureDevOps (ADO), working closely with developers for prompt resolution. Performed test estimation, test planning, and test case design aligned with SDLC and STLC best practices. Actively contributed to Agile ceremonies – Sprint Planning, Daily Stand-ups, and Retrospective meetings. Maintained strong domain knowledge in BFSI Capital Markets, enabling effective requirement analysis and test coverage.
Education
Bachelor of Engineering – Mechanical Engineering - G. H. Raisoni College of Engineering
2016 - 2019 · Afghanistan
Diploma in Engineering – Mechanical Engineering - G. H. Raisoni Polytechnic
2013 - 2016 · Afghanistan
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