Vishal Raikar
InP Service Delivery Analyst I & Alerts SME
About
Motivated and technically skilled professional with 4.5 years of experience in service delivery, business eBanking systems, and IT operations, currently working as InP Service Delivery Analyst I and SME for the Alerts Module. With an Executive M.Tech in Cybersecurity Engineering and hands-on experience in threat detection, vulnerability management, and SIEM tools, I am actively seeking to transition into a core cybersecurity role. Strong foundation in ITIL processes, incident response, alert correlation, and security operations in production environments.
Skills & Expertise (3)
Work Experience
InP Service Delivery Analyst I & Alerts SME
FIS
Oct-2021 - Present
Promoted from IT Trainee to Analyst; currently overseeing alerts module for eBanking systems. Improved alert signal-to-noise ratio by 40% through optimization and correlation strategies. Collaborated with cybersecurity and SOC teams to escalate security events and triage anomalies. Supported platform hardening efforts by coordinating patch cycles and performing log audits. Involved in phishing simulation tracking, access control reviews, and incident escalation workflows. Designed custom alerts in SIEM tools (Splunk) for early detection of suspicious activities.
IT Trainee
FIS
Oct-2020 - Oct-2021
Assisted in monitoring transaction systems, supporting secure session handling, and reporting anomalies. Gained exposure to 2FA implementation, SSL/TLS enforcement, and RBAC principles. Participated in change management for banking application updates and basic vulnerability checks.
Education
Executive M.Tech in Cybersecurity Engineering
2025 - Completed · India
Bachelor of Engineering in Information Science & Engineering
2020 - Completed · India
