About
Highly analytical Business Data Analyst with around 5 years of experience in banking and credit card domains, specializing in large-scale transactional data analysis to drive business insights and optimize operational efficiency. Proficient in SQL, Hive and advanced multi-table analysis for robust data extraction and validation. Expertise encompasses credit card transaction analysis, customer behavior modeling, offer eligibility determination and precise rewards calculation. Adept at translating complex business requirements into actionable data-driven solutions, supporting strategic decision-making and performing Root Cause Analysis (RCA) within dynamic Agile/Scrum environments.
Skills & Expertise (32)
Work Experience
Data Analyst
Infosys Limited
Oct 2021 - Feb 2026
Analyzed large-scale credit card customer transaction data to determine loyalty reward eligibility and ensure accurate points distribution. Developed optimized multi-table SQL joins and Hive queries to extract insights from terabyte-scale banking datasets, reducing report generation turnaround time by 30% for senior stakeholders. Performed data validation, reconciliation and quality assurance to maintain financial accuracy and minimize offer-related discrepancies. Led Root Cause Analysis (RCA) for high-priority production incidents, identifying data gaps in offer eligibility logic and implementing Corrective Action Plans (CAPs) that prevented CM harm. Managed Service Requests (SRs) by translating business requirements and stakeholder inputs into actionable analytical tasks. Collaborated closely with business, product and technical teams to resolve data and system issues efficiently. Supported API and system validations using Postman and Putty in production and pre-production environments. Maintained comprehensive documentation, user stories and issue tracking in Jira and Confluence. Worked in Agile/Scrum environments, actively participating in sprint planning, daily stand-ups and retrospective. Created dashboards and reports using Excel/BI tools for stakeholder insights. Performed data analysis using Advanced Excel (Pivot Tables, VLOOKUP, SUMIFS) to generate actionable insights. Built dashboards and KPI reports using Power BI and Advanced Excel to analyze business performance and support decision-making.
Education
Bachelors of Engineering (Electrical) - Dr D Y Patil Institute Of Technology Pimpri Pune, SPPU, Maharashtra
- · Afghanistan
Certifications
No certifications added yet
Interested in this developer?
Profile Score Breakdown
Profile Overview
Skills (32)
Click a skill to find developers with the same skill
