About
To associate with a progressive organization where I can contribute my extensive experience in software testing, quality assurance, application support, and IT operations to deliver reliable and high-quality technology solutions. I aim to leverage my expertise in manual testing, Salesforce CRM, UAT, ERP/application support, and cross-domain knowledge in finance, banking, taxation, and hospitality, while continuously enhancing my skills and adding value through process improvement, system stability, and collaborative teamwork.
Skills & Expertise (21)
Work Experience
Web Developer & QA
Etheno Technosoft
Sep 2016 - Jul 2018
Developed websites using WordPress and conducted functional and UI testing. Handled front-end design, plugin integrations, and minor bug fixes. Conducted basic testing to ensure site responsiveness and compatibility.
QA & Application Support Engineer
Perennial Systems
Nov 2018 - Jul 2019
Supported GSTHero cloud-based application for GST filing used by tax practitioners and CAs. Delivered software support and UAT testing, resolving client issues related to GST returns. Provided feedback for product enhancements and improved user experience.
IT In-Charge
S V Jadhav Contractors Pvt. Ltd.
Mar 2025 - Present
Managing complete IT operations and ERP system administration across the organization. Administering ERP users, roles, permissions, and access controls as per business requirements. Handling ERP master data, transaction validation, and coordination with finance, accounts, and operations teams. Monitoring ERP system performance, resolving user-reported issues, and ensuring data accuracy. Supporting ERP-related UAT, configuration changes, and system enhancements. Managing infrastructure, networks, hardware, and ensuring seamless IT and application support. Implementing IT policies to enhance system security, performance, and productivity.
Software Manual Tester
Yontech Software – Client: Bajaj Finance Limited
Jun 2022 - Dec 2024
Worked on Salesforce CRM and iCRM applications in the Finance domain. Performed manual testing on Salesforce (SFDC), CRM, iCRM, and E-commerce websites. Created and executed test cases, reported bugs, and collaborated with developers to resolve issues.
ERP Administrator and IT Executive
David Lloyd Clubs
Jul 2019 - Aug 2021
Provided application support to club members and management. Conducted manual testing to ensure smooth functionality and resolved application-related issues. Collaborated with development and operations teams to improve software stability. Provided As IT Executive resolving all issues and internal Networks and other activities.
SEO & Website Administrator
SMT Kolhapur (Satej Media Team)
Jul 2015 - Aug 2016
Managed website content and implemented SEO strategies for improved visibility. Handled digital marketing activities across social platforms: Facebook, YouTube, Twitter, Google+, LinkedIn, etc. Created and managed blog submissions and content updates.
Technical Support Executive
Ensure Support Services
Feb 2015 - Jul 2015
Delivered onsite technical support across various client organizations. Handled software/hardware troubleshooting and user support activities.
Web Developer
Cyber Vault Securities Solutions Pvt. Ltd.
Feb 2014 - Aug 2014
Designed and developed the company website. Implemented SEO optimizations and provided website maintenance.
ASP.NET Web Developer
ASIT Solutions
Aug 2012 - Sep 2013
Developed static and dynamic websites using ASP.NET (C#). Engaged in front-end design and basic backend coding for small business websites.
Education
Bachelor of Computer Applications (BCA) - Karnataka State Open University
- · Afghanistan
GNIIT – Higher Diploma in Software Engineering - NIIT, Kolhapur
- · Afghanistan
Higher Secondary Certificate (HSC) - Jaysingpur College, Jaysingpur
- · Afghanistan
Secondary School Certificate (SSC) - J.B. Patil High School, Chipri
- · Afghanistan
Certifications
No certifications added yet
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Skills (21)
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