About
Detail-oriented QA Engineer with hands-on experience in test planning, test case execution, defect tracking, and full STLC. Strong at identifying edge cases and ensuring 95%+ test coverage for web and mobile applications.
Skills & Expertise (13)
Work Experience
Team Member (Support) Software Deployer
Synergics Solutions Private Limited
Jun 2024 - Nov 2024
Conduct functional and manual testing of ERP modules, identifying system bugs and collaborating with development for timely fixes. Document system processes, test cases, and user requirements for improved traceability. Train clients on ERP functionalities, enhancing user understanding and adoption. Collaborate across teams for performance optimization and smoother releases. Provide end-to-end ERP software support, ensuring issue resolution through Zoho Desk with a 95% ticket closure rate.
Product Technical Analyst / Junior Quality Analyst Engineer
Zycus Infotech Private Limited
Dec 2024 - Mar 2025
Configured Zycus P2P modules to align with specific customer business requirements and procurement workflows. Conducted RCA on complex Salesforce L2 issues, decreasing repeat support tickets by 15% through proactive bug fixes.
Junior Quality Analyst Engineer
Atrina Technologies Private Limited (Client: One Finance)
Apr 2025 - Mar 2026
Developed and maintained test cases based on user stories and requirements in Azure. Executed functional and regression tests, reducing production bug reports by 10%. Performed API testing using Postman and Swagger. Executed SQL queries to validate database integrity. Acted as the Primary Internal Tester during release cycles, performing Smoke and Sanity Testing for smooth and stable deployments. Collaborated with developers and product managers in Agile sprint planning to identify defects early in the SDLC. Led UAT sessions and facilitated end-to-end testing of product patches and feature updates to ensure zero-defect deployment.
Education
Masters in Computer Application (MCA) - SNDT University
2022 - 2024 · Afghanistan
Bachelors in Science (Information Technology) - Sophia College For Women’s
2019 - 2022 · Afghanistan
HSC (Higher Secondary State Board) - The Andhra Education Society Jr College
- 2019 · Afghanistan
SSC (Secondary State Board) - Sacred Heart High School
- 2017 · Afghanistan
