About
Data Analyst with 2 years of hands-on professional experience, supported by intensive full-time advanced upskilling in Python, SQL, Power BI and Machine Learning. Skilled in extracting, cleaning, transforming, and analysing complex data to deliver actionable business insights. Proficient in MySQL, Python, Power BI, Advanced Excel, DAX, and Power Query with a strong track record in EDA, KPI reporting, trend analysis, and cross-functional stakeholder collaboration.
Skills & Expertise (33)
Work Experience
Full-Time Data Analytics Scholar / Upskilling
Coding Ninjas
Feb 2025 - Present
Completed an intensive full-time Data Analytics & Data Science program focusing on Power BI, Python, SQL optimization, statistical analysis, and Machine Learning fundamentals. Building end-to-end data analytics projects, performing extensive Exploratory Data Analysis (EDA), and creating dynamic visualization dashboards.
Customer Operations & Process Management
Teleperformance (Axis Bank & Insurance), Tata AIA Life Insurance, and Acharya Institutes
Present - Present
Documentation, process improvement, compliance, and customer reporting.
Data Analyst / Project Coordinator
EKAL Foundation
Mar 2023 - Feb 2025
Designed interactive Power BI dashboards to monitor organizational KPIs and support data-driven decision-making. Extracted, cleaned, and transformed large datasets using Excel and Power BI, improving reporting accuracy by ~30%. Automated monthly MIS reports using Advanced Excel, Power Query, and VBA, reducing manual effort by 40%. Performed EDA and built dynamic DAX measures to track trends, anomalies, and rolling averages. Partnered with cross-functional stakeholders to gather requirements, validate data quality, and standardize metrics.
Digital Interactivity Specialist
Concentrix (MakeMyTrip)
Dec 2021 - Mar 2023
Analysed daily operational and booking data for 100+ transactions using Advanced Excel to identify error patterns and boost SLA compliance. Generated daily, weekly, and monthly MIS reports for leadership to improve operational visibility. Conducted root cause analysis on recurring booking issues; maintained 98%+ data accuracy across Amadeus and Galileo GDS.
Education
Bachelor of Arts (Economics) - Ramkrishna Women's College
2014 - · Afghanistan
Certifications
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Citizen
Relocation
Open to Relocation
Skills (33)
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