Pradeep R
QA Engineer or Software Test Engineer
About
Software Testing professional with hands-on internship experience in Manual and Automation Testing and 3 years of experience in U.S. healthcare operations. Experienced in Functional, Smoke, Sanity, and Regression Testing, test case execution, defect reporting, Jira, and Selenium WebDriver with Java. Seeking an entry-level QA Engineer or Software Test Engineer position where I can apply my technical skills, analytical mindset, and commitment to delivering high-quality software.
Skills & Expertise (26)
Work Experience
Software Testing Internship (Manual and Automation)
Infomats Technologies
Present - Present
Performed Manual Testing for a confidential Finance domain application and Automation Testing for an ERP application. Designed and executed test cases, test plans, and regression test scenarios based on business requirements. Conducted Functional, Smoke, Sanity, and Regression Testing to ensure application quality. Identified, logged, tracked, and verified defects using Jira throughout the testing lifecycle. Developed and executed automated test scripts using Selenium WebDriver with Java. Collaborated with the QA team to improve test coverage, maintain test documentation, and support Agile development practices.
Process Associate – US Healthcare
RND Softech Private Limited
Feb 2022 - Jan 2025
Verified patient demographics, prescriptions, and insurance details for order accuracy. Processed medical supply orders ensuring compliance and timely delivery. Used HCPCS codes and intake workflows for eligibility and claims processing. Managed high-priority tickets and customer escalations using internal systems. Collaborated with cross-functional teams to resolve service issues efficiently. Trained junior associates and supported knowledge sharing within the team.
Claims Associate
Sree Saradhambal Automobiles Pvt. Ltd.
Jun 2021 - Jan 2022
Coordinated with customers and insurance companies for claim approvals. Managed claim documentation, verification, and processing workflows. Ensured smooth communication between service team and insurers. Maintained claim records and monitored progress until closure. Improved customer satisfaction through timely claim resolution.
Claims Associate
Raba Ford
Aug 2018 - Jan 2021
Coordinated with customers and insurance companies for claim approvals. Managed claim documentation, verification, and processing workflows. Ensured smooth communication between service team and insurers. Maintained claim records and monitored progress until closure. Improved customer satisfaction through timely claim resolution.
Education
Bachelor of Engineering – Mechanical Engineering - Jay Sri Ram Group of Institutions
- 2017 · Afghanistan
Higher Secondary Certificate (HSC) - Vidhya Vikashni Matric Higher Secondary School
- 2013 · Afghanistan
Secondary School Leaving Certificate (SSLC) - Velavan Matriculation School
- 2011 · Afghanistan
Certifications
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Skills (26)
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