About
Detail-oriented commerce graduate and MBA (Distance Learning) student with hands-on experience in banking operations, digital payments reconciliation, and dispute management. Currently working as a Management Trainee at IDBI Intech with strong exposure to IMPS, UPI, NIH reconciliation, EJ checking, and coordination with bank branches. Skilled in financial operations, customer dispute handling, and process support within fintech and banking environments.
Skills & Expertise (14)
Work Experience
Business Development & Market Research Intern
Bake Buddy
Sep 2023 - Nov 2023
Generated 500+ leads through market research and outreach, conducted customer and market surveys to identify demand trends, communicated with potential customers to explain product and service benefits, supported business growth initiatives through data collection and analysis.
Campus Ambassador (Internship)
Dive Money
Mar 2024 - Jul 2024
Promoted the Dive Money app among students and young professionals, created awareness about digital savings and investment products, executed social media marketing and peer-to-peer promotions, assisted in increasing user engagement and app visibility.
Management Trainee
IDBI Intech
Feb 2025 - Present
Performing IMPS and UPI cycle-wise reconciliation using bank and NPCI files, conducting EJ checking for Acquirer dispute cases, handling NIH reconciliation activities, sharing dispute-related emails with respective bank branches, following up with branches for resolution of disputed transactions, supporting the cycle-wise reconciliation team as backup during operational load, working with Finacle (Core Banking System), assisting in day-to-day banking operations and transaction monitoring.
Marketing Intern
My Captain
Apr 2023 - Jul 2023
Executed marketing and outreach tasks assigned by the supervisor, explained organizational goals, courses, and value propositions to prospects, assisted applicants with application and enrollment procedures.
Education
Bachelor of Commerce (B.Com) – Accounts - Syamaprasad College
2020 - 2023 · Afghanistan
Master of Business Administration (MBA) – Distance Learning - ICFAI University, Hyderabad
- · Afghanistan
Senior Secondary (Class XII), CISCE – Commerce - Lyceum English Medium School
- 2020 · Afghanistan
Secondary (Class X), CISCE - South End Centre English Medium School
- 2018 · Afghanistan
