SNEKA MANISHAR
SPS Associate
About
To be part of an organization that values loyalty, integrity, and hard work, and provides growth opportunities and the right infrastructure to contribute effectively to organizational success while continuously enhancing my skills.
Skills & Expertise (7)
Work Experience
SPS Associate
Amazon
Present - Present
Acted as the primary point of contact between Amazon and global selling partners. Handled Seller Performance Services (SPS) operations and ensured compliance with Amazon policies and SLAs. Analyzed seller accounts and performance metrics to identify risks and improve performance. Resolved issues related to account health, listings, and payments. Escalated complex issues to internal teams such as Payments and Investigations. Maintained high-quality standards in communication and case documentation. Worked in a metrics-driven environment, achieving KPIs such as productivity and quality. Collaborated with cross-functional teams to improve seller experience. Identified process gaps and contributed to continuous improvement initiatives.
Education
Master of Science (Applied Electronics) - PSG College of Arts and Science
- 2020 · Afghanistan
Bachelor of Science (Physics & Computer Applications) - Lady Doak College
- 2018 · Afghanistan
Higher Secondary (Maths & Botany) - Rose Mary Matriculation
- 2015 · Afghanistan
Certifications
No certifications added yet
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Availability Details
Visa Status
Need Sponsorship
Relocation
Open to Relocation
Skills (7)
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