About
I am a Certified Service-now Developer with expertise in ITSM, GRC, CSM, and BCM, and a bit of HRSD. I have 2 years of experience in implementing end-to-end solutions, creating configurations like UI Policy, UI Actions, Notifications, SLA, and ACL in modules like ITSM, GRC, CSM, LSD, and BCM. I bring a wealth of process and technical knowledge, customer success, and best experience to each engagement.
Skills & Expertise (18)
Work Experience
Servicenow Developer
Nfilade Security Solutions
Present - Present
Certified Service-now Developer with expertise in ITSM, GRC, CSM, and BCM. Implemented end-to-end solutions, creating configurations like UI Policy, UI Actions, Notifications, SLA, ACL in modules like ITSM, GRC, CSM, LSD, and BCM. Worked on Agile Methodologies.
Servicenow Developer
Kloves Software Pvt Ltd
Present - Present
Created custom fields and form customization in HR Case table. Worked on Flow Designer, UI Actions, UI Policies, Client Scripts, and Business Continuity Management. Created BIA and BCP in Servicenow.
Servicenow Developer
Lyra Health
Present - Present
Worked on Agile Methodologies, workflows, sending approvals, creating surveys, inbound actions, and multiple forms using catalog items. Optimized processes with business rules, UI Actions, and Client Scripts.
Education
B-Tech (CSE) - Vindhya Institute of Science and Technology
2017 - 2021 · Afghanistan
Certifications
No certifications added yet
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Relocation
Open to Relocation
Skills (18)
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