Ruban Ramesh

QA Automation Engineer

Chennai, India 1+ yrs exp 88 · Excellent

About

QA professional with 1.6+ years of experience at TCS in GIS operations and L1 production support. Hands-on experience in ticket handling, incident management, SLA-based support, and Remedy tool. Transitioning into QA Automation Engineering with practical experience in Playwright and TypeScript through self-built automation projects. Strong understanding of Page Object Model (POM), API testing, and MySQL. Immediate joiner with a strong learning mindset and attention to quality.

Skills & Expertise (18)

Typescript Intermediate

5.5/10

Years Exp

Playwright Intermediate

5.5/10

Years Exp

GitHub Intermediate

5.0/10

Years Exp

Git Intermediate

5.0/10

Years Exp

JSON Intermediate

5.0/10

Years Exp

Version Control Intermediate

5.0/10

Years Exp

MySql Intermediate

5.0/10

Years Exp

REST API Testing Intermediate

5.0/10

Years Exp

Postman Intermediate

5.0/10

Years Exp

Accessibility Testing Intermediate

5.0/10

Years Exp

Data-Driven Testing Intermediate

5.0/10

Years Exp

Allure Reports Intermediate

4.5/10

Years Exp

Jenkins Intermediate

4.5/10

Years Exp

Remedy Intermediate

4.0/10

Years Exp

Incident Management Intermediate

4.0/10

Years Exp

Ticket Handling Intermediate

4.0/10

Years Exp

SLA Management Intermediate

4.0/10

Years Exp

Page Object Model (POM

Work Experience

Export Officer

CMA CGM

Present - Present

Handled export documentation and operational processes, developing strong attention to detail and process compliance.

Programmer

Tata Consultancy Services

Feb 2025 - Jul 2026

Worked on a large-scale GIS project using an internal proprietary tool to validate map data, addresses, roads, and geographic information. Transitioned to an L1 Production Support role, handling incidents and service requests. Used Remedy for ticket management, incident tracking, and SLA-based resolution. Coordinated with cross-functional teams to resolve production issues and maintain service quality. Built strong analytical, troubleshooting, and problem-solving skills while supporting production environments.