Back to Developers
Rupal Shitole

Rupal Shitole

Certified Business Analyst

Bhopal, India 5+ yrs exp 90 · Outstanding

About

5 years of IT industry experience spread across Business Analysis and Process enhancement. Professional Scrum Product Owner and PSM certified by Trainsmart Academy. Complete understanding of SDLC processes and Agile & Waterfall Methodologies. Proficient in creating Business Requirement Document, Functional Requirement Document, Use Case specification Document, Workflows, Implementation guides, Functional Specification Document, and Traceability Matrix. Well versed in Requirement Elicitation, Prioritization, understanding the Scope, Gap Analysis, Stakeholder Analysis & Management, Sprint Planning, Sprint Review, Product Backlog Management, and Change Request Management. Expertise in creating User stories, UML diagrams, Wireframes, and Mockups using MS Visio, Lucidchart, Balsamiq, etc.

Skills & Expertise (31)

Requirement Elicitation Advanced
8.5/10
5
Years Exp
User Stories Advanced
8.2/10
5
Years Exp
Agile Advanced
8.0/10
5
Years Exp
Invision Requirement Analysis Requirement Traceability Microsoft Visio LucidChart Balsamiq Jira MS Excel SQL Sprint planning MS Office Gen AI Draw.io Tableau Impact Analysis Sprint Review BRD Scrum Stakeholder Management SDLC Life Cycle Mockups Wireframes Gap Analysis Waterfall Methodologies Manual Testing SRS FSD Frd

Work Experience

Business Analyst

Genpact

Jan 2022 - Jul 2025

Developed an Audit Automation System for Genpact’s Operations team within the Life Insurance domain, supporting audits for Pacific Life. Automated the end-to-end audit process for policyholder files, ensuring HIPAA and data-privacy compliance, and reducing manual audit workload and errors.

Process Associate

Genpact

Mar 2020 - Jan 2022

Processed new business insurance files, managed TATs, conducted audits, and provided training sessions.

Education

MBA in Finance - Barkatullah University

- 2017 · Afghanistan

Certifications

No certifications added yet

Interested in this developer?

Profile Score Breakdown

📷 Photo 10/10
📄 Resume 10/10
💼 Job Title 10/10
✍️ Bio 10/10
🛠️ Skills 20/20
🎓 Education 10/10
⏱️ Experience 15/15
💰 Rate 0/5
🏆 Certs 0/5
Verified 5/5
Total Score 90/100

Profile Overview

Member sinceMay 2026

Availability Details

Visa Status

Need Sponsorship

Relocation

Not Open to Relocation