About
5 years of IT industry experience spread across Business Analysis and Process enhancement. Professional Scrum Product Owner and PSM certified by Trainsmart Academy. Complete understanding of SDLC processes and Agile & Waterfall Methodologies. Proficient in creating Business Requirement Document, Functional Requirement Document, Use Case specification Document, Workflows, Implementation guides, Functional Specification Document, and Traceability Matrix. Well versed in Requirement Elicitation, Prioritization, understanding the Scope, Gap Analysis, Stakeholder Analysis & Management, Sprint Planning, Sprint Review, Product Backlog Management, and Change Request Management. Expertise in creating User stories, UML diagrams, Wireframes, and Mockups using MS Visio, Lucidchart, Balsamiq, etc.
Skills & Expertise (31)
Work Experience
Business Analyst
Genpact
Jan 2022 - Jul 2025
Developed an Audit Automation System for Genpact’s Operations team within the Life Insurance domain, supporting audits for Pacific Life. Automated the end-to-end audit process for policyholder files, ensuring HIPAA and data-privacy compliance, and reducing manual audit workload and errors.
Process Associate
Genpact
Mar 2020 - Jan 2022
Processed new business insurance files, managed TATs, conducted audits, and provided training sessions.
Education
MBA in Finance - Barkatullah University
- 2017 · Afghanistan
Certifications
No certifications added yet
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Skills (31)
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