About
Results-driven IT professional with 11+ years of experience, including 9 years as a System Administrator and 2 years as a SOC Analyst. Strong background in IT infrastructure management, endpoint and server security, monitoring, incident response. Hands-on experience with SIEM monitoring, threat analysis, endpoint security. Adept at bridging IT operations and cybersecurity to improve organizational security posture.
Skills & Expertise (15)
Work Experience
Jr. Manager-IT
Megawide Infrastructure India Pvt Ltd
Mar 2024 - Present
Monitored security alerts and events using SIEM tools (QRadar) to identify potential threats. Performed L1 incident triage, validation, and classification based on severity, impact, and MITRE ATT&CK framework. Investigated phishing emails, malware infections, ransomware attempts, brute-force attacks, and suspicious network traffic. Analyzed logs from firewalls, IDS/IPS, EDR, Windows/Linux servers, VPNs, and cloud platforms. Worked with EDR(CrowdStrike) to detect and remediate endpoint threats. Prepared weekly and monthly dashboard. Identify false positives and escalate genuine threats to L2 analysts. Assisted in SIEM finetuning, false-positive reduction, and alert optimization. Coordinated with IT, Network, and Application teams for timely incident resolution.
System Administrator
Saket Engineers Pvt. Ltd.
Jul 2019 - Feb 2024
Managed Windows servers, data backups, and LAN/WAN configurations. Created and maintained user accounts and access controls in Active Directory. Developed documentation and SOPs for system administration and troubleshooting. Installed, configured, and maintained operating systems and enterprise applications. Implemented security hardening, antivirus, and endpoint protection. Managed firewall policies, VPN access, and basic network troubleshooting. Coordinated with vendors for firewall, antivirus, and software license renewals. Provided L2/L3 support for system, network, and application-related issues. Maintained IT documentation, asset inventory, and audit reports.
Associate Technical Engineer
CMS IT Services Pvt. Ltd.
Jan 2015 - Dec 2015
Installed software packages, antivirus systems. Provided Level 1 and Level 2 support for 100+ end users. Coordinate with vendors for renewals and AMC, achieving 10% annual cost savings. Oversee backups, disaster recovery drills, and patch management for compliance readiness.
IT Administrator
Glukem BioCare Pvt. Ltd.
Feb 2018 - Jul 2019
Windows Server Administration (2012/2016). Endpoint Management & Hardening. OS Installation, Imaging & Troubleshooting. Patch Management & System Updates. Backup & Restore Operations. Exchange Online & Outlook Support. Asset Management & IT Inventory.
IT Administrator
GeneSys Biologics Pvt. Ltd.
Feb 2016 - Jan 2018
Executed system backups, OS installations, and camera/DVR configurations. Improved data recovery efficiency through scheduled backup management. Provided L2/L3 technical support for users across multiple locations. Maintained IT asset inventory and lifecycle management. Coordinated with vendors for hardware, software, and security renewals.
Education
Master of Computer Applications - Hasvita Institute of Engineering and Technology
- 2013 · Afghanistan
Bachelor of Science (Computer Science) - Dr. B.R. Ambedkar Degree College
- 2010 · Afghanistan
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