saad arbani
Data Analyst
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Skills & Expertise (52)
Work Experience
Data Analyst
WebEngage
Aug 2022 - Present
Built an Adhoc Reporting Automation Platform using Python, SQL, Streamlit, and Google Cloud, automating nearly 70% of recurring reporting requests and reducing report turnaround time from 2โ3 days to less than a day. Developed production-grade DBT models in Google BigQuery to build analytical data marts powering Streamlit dashboards for AOV, RFM Segmentation, Customer Journey Analysis, Product Performance, and Event Analytics; deployed the solution using Docker and GitLab CI/CD. Designed an ETL pipeline for Product Usage Analytics using Python, SQL, BigQuery, and Google Cloud, transforming raw product events into business metrics and building Looker Studio dashboards consumed by Product, Engineering, Sales, and Customer Success teams. Performed root cause analysis on Push Notification Reachability, using advanced SQL analysis to identify reasons behind declining delivery rates. Developed a reusable analysis framework that reduced investigation time by 7 days for future client engagements. Built sentiment analysis pipelines by extracting conversations from Slack APIs, processing text using Python, and generating actionable insights that enabled Customer Success and Product teams to proactively address client concerns. Developed scalable ETL pipelines to ingest customer data from SFTP servers, CRM platforms, REST APIs, cloud storage, and client databases, performing validation, transformation, schema mapping, and loading the curated data into the WebEngage Customer Data Platform. Optimized large-scale SQL transformations in Google BigQuery by implementing incremental models, reusable DBT macros, and query optimizations, improving pipeline performance and reducing execution costs. Worked extensively across Google Cloud Platform (BigQuery, Cloud Storage, Cloud Scheduler, Cloud Run) and AWS (EC2, S3) to develop, deploy, schedule, and maintain production data pipelines and analytics applications. Built custom analytical reports using Python, SQL, Excel, and BigQuery to deliver insights into campaign performance, customer behavior, communication patterns, and user journeys for enterprise clients.
Application Support
NSEIT Ltd (CLSA)
May 2020 - Dec 2021
Supervised the operations of trading application OMNESYS. Programmed and edited shell scripts to automate processes and deploy application components on server. Built and provided SQL queries with relevant data to the stakeholders. Resolved production issues and made sure it does not turn into a showstopper.
Application Support
NSEIT Ltd (NSE)
Sep 2018 - Mar 2020
Handled the operations of trading application NOW2.0, also managed version control of application components. Collaborated with stakeholders and solved production issues according to severity with the defined SLA time. Oversaw and deployed application packages on production and UAT server. Created application health check reports and reported them to stakeholders. Monitored resource utilization of application services via monitoring tool - 'Zabbix'.
Education
BE - Electronics & Telecommunication - Kalsekar Technical Campus
- 2018 ยท Afghanistan
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Citizen
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Open to Relocation
Skills (52)
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