About
Software Engineer with experience in enterprise systems, SAP Basis/HANA monitoring, automation, and incident management within large-scale production environments. Skilled in Python, SQL, Java, ServiceNow, and Power Automate, with hands-on experience supporting SAP ECC, HANA, and S/4HANA landscapes. Delivered workflow automation improvements saving approximately two hours weekly, reduced incident resolution time by 20%, and contributed to ServiceNow-based incident tracking and SLA compliance.
Skills & Expertise (23)
Work Experience
Software Engineer
Volkswagen Group Digital Solutions India
Jul 2019 - Jun 2023
Completed the Software Engineer Trainee program in SAP ABAP and Administration, gaining experience in system monitoring, user and role management, troubleshooting, and ABAP development exercises. Monitored and optimized SAP ECC, HANA, and S/4HANA landscapes, contributing to 99.9% system uptime, operational stability, and security compliance. Resolved SC3 incidents, ST22 dumps, delayed or canceled jobs, and production support issues, reducing average incident resolution time by 20%. Conducted SAP Security Administration activities including user provisioning, role assignments, access reviews, and audit support. Performed SAP HANA monitoring and performance optimization using HANA Cockpit and DBACOCKPIT, improving memory utilization and system performance. Automated recurring operational workflows using Microsoft Power Automate, saving approximately 2 hours per week and improving team efficiency. Supported the transition of incident management processes from SC3 to ServiceNow in November 2025, improving tracking visibility and SLA compliance. Authored structured technical documentation and Confluence guides for SAP operations, upgrades, monitoring procedures, and certificate management activities. Managed production-critical upgrades, Oracle SBP updates, and transport imports across enterprise SAP environments. Handled certificate management activities including ABAP/JAVA certificate renewals, STRUST uploads, and SAP Cloud Connector renewals. Earned multiple client and leadership recognitions for delivering reliable, accurate, and high-quality production support.
Education
Bachelor of Engineering (B.E.), Computer Science - St. Francis Institute of Technology, Mumbai
- · Afghanistan
Certifications
No certifications added yet
Interested in this developer?
Profile Score Breakdown
Profile Overview
Availability Details
Visa Status
Citizen
Relocation
Open to Relocation
Skills (23)
Click a skill to find developers with the same skill
