About
AI-first Product Manager with experience building enterprise-grade workflow automation and AI-powered onboarding systems for fintech and BFSI clients. Proven track record of driving measurable efficiency gains, regulatory compliance, and scalable product delivery across B2B ecosystems.
Skills & Expertise (56)
Work Experience
Associate Product Management
AndAI Platforms
Jan 2025 - Present
Worked as Product Manager for client (Switchkart), building AI-driven procurement and resale workflows across retail collection channels including Sangeetha Mobiles, Croma, and Reliance Digital, standardizing device intake and valuation processes across distributed field operations. Designed and launched an RBAC-enabled Admin Dashboard to manage end-to-end procurement, logistics, and inventory tracking, improving real-time visibility and reducing manual reconciliation efforts by ~35%. Built and scaled a consumer-facing re-commerce platform enabling users to sell used smartphones directly, improving seller onboarding completion rates by 25% within the first two quarters. Developed Health App, an AI-powered device diagnostic tool evaluating 35+ hardware and network parameters (proximity sensor, battery health, Wi-Fi, IMEI, etc.) to generate real-time handset valuation, reducing manual inspection time by 40% and improving pricing consistency across retail partners. Conducted competitive pricing analysis and built dynamic pricing benchmarks aligned with secondary market trends, improving acquisition margin efficiency by ~20%. Led sprint planning, backlog prioritization, and release execution across a cross-functional engineering pod, maintaining 90%+ sprint adherence across major feature rollouts. Consulted on on-site operational layout, reorganizing department rooms (physical inspection, functional scanning, technical repair, and QC) to minimize lead time and reduce inter-department transfer inefficiencies. Built a Support System for price discrepancy management, enabling streamlined resolution of pricing conflicts across procurement and sales workflows.
Product Engineer & Associate
Signzy Technologies Pvt. Ltd.
Aug 2024 - Dec 2025
Owned the roadmap for onboarding products (Investor & Generic Onboarding), aligning product releases with regulatory shifts and client-specific requirements across Axis Bank, Razorpay, C2FO, CitiBank, and HDFC Credila. Led agile pods (engineering, QA, design, legal) to develop 10+ features including rule engines, Aadhaar XML parsing, DigiLocker integration, face match, and video KYC. Collaborated with product marketing and GTM teams to craft solution narratives, improve demo readiness, and drive PoC conversions—leading to a 31% improvement in RFP success rate. Worked with Senior Product Manager to develop PRD based on the client’s requirement. Conducted client workshops, translated enterprise needs into BRDs, prioritized features using a structured impact-effort framework, and led sprint reviews for Axis Bank, CitiBank, and Razorpay. Enabled AML compliance and fraud detection by integrating real-time red-flag triggers, dynamic risk scoring, and audit logs—contributing to compliance wins for Razorpay and CitiBank. Partnered with QA to run rigorous UATs, authored test cases, and ensured zero-SLA-breach releases across 5 major client modules. Integrated 6+ APIs including CKYC, NSDL PAN validation, Aadhaar, GST, and UDYAM, allowing real-time authentication and reducing manual case review by 40%. Ran client feedback loops via structured UAT sessions, onboarding call audits—resulting in backlog reprioritization for Razorpay and Axis Bank based on friction points identified. Participated in product-market fit evaluation for Signzy’s modular onboarding stack in mid-market NBFCs, resulting in feature adaptations for emerging players and strengthening value prop in Tier 2 financial institutions. Led the design and cross-functional rollout of an AI-powered, client-facing self-service portal—streamlining workflows and reducing inbound support queries by 25%. Collaborated cross-functionally with product and engineering to deploy AI-driven chatbots — streamlining workflows, cutting associated people costs by 18% while ensuring consistent and proactive customer engagement. Led feature delivery for: Axis Bank – Rebuilt KYC flows to reduce drop-offs in Tier 2/3 onboarding journeys; improved success rate by 28%. C2FO – Delivered a due diligence engine for B2B onboarding with OSINT checks and dashboard views; cut onboarding time by 60%. Razorpay – Enabled fraud-resistant merchant onboarding via rule-based verification and transaction monitoring. HDFC Credila – Built digital onboarding for student loans including co-applicant KYC and income OCR parsing; KYC turnaround reduced by 70%. CitiBank – Developed multi-country onboarding flows with international ID support and GDPR-aligned audit trails.
Education
B.Tech – Mechanical Engineering - University of Petroleum and Energy Studies
2020 - 2024 · Afghanistan
