About
Data Associate with 4+ years of experience in data operations, analytics, and process improvement at Amazon. Skilled in SQL, Python, Power BI, and Excel for data analysis, visualization, and dashboard creation. Proven ability to handle large datasets, improve data quality, and generate actionable insights. Currently seeking to transition into a full-time Data Analyst role.
Skills & Expertise (16)
Work Experience
ML Data Associate I
Amazon Development Centre
Jul 2017 - Oct 2021
Cleaned and annotated large datasets to ensure high data quality and consistency. Performed data validation and error detection to improve dataset accuracy. Identified patterns and inconsistencies in data, enhancing reliability. Conducted regular quality checks and audits on structured and unstructured data. Collaborated with cross-functional teams to improve data workflows. Processed high-volume datasets with strong attention to detail.
Customer Care Associate
Tata Business Support Services
Apr 2016 - Jul 2017
Analysed customer data to improve service efficiency. Fielded inquiries via email, technical chat, and text to offer immediate assistance with customers' needs regarding product, accounts etc. Managed KYC processes with 100% accuracy. Awarded Best Performer of the Month.
Customer Care Associate
Sutherland Global Services
Jun 2014 - Aug 2015
Maintained data accuracy and resolved discrepancies. Used strong analytical and problem-solving skills to develop effective solutions for challenging situations for customers via email. Improved reporting processes by identifying inefficiencies.
Education
B. Tech – Electronics and Communication Engineering - Sai Ganapathi Engineering College
- · Afghanistan
Certifications
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Visa Status
Citizen
Relocation
Not Open to Relocation
Skills (16)
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