sagar shetty

Business Analyst

Karnataka, India 3+ yrs exp 87 · Excellent

About

MBA professional transitioning into Business Analysis with 4+ years of cross-functional experience across operations, admissions, business development, and logistics. Hands-on experience using SQL, Microsoft Excel, Power BI, and Tableau for data analysis, KPI tracking, reporting, dashboards, data validation, trend analysis, and business performance analysis. Experienced in understanding client and operational requirements, analysing processes and performance, identifying issues and gaps, and translating data into actionable business insights. Strong stakeholder communication, problem-solving, and data-driven decision-making skills with a focus on process improvement.

Skills & Expertise (32)

Microsoft Excel Advanced

8.0/10

Years Exp

Power BI Intermediate

7.5/10

Years Exp

Data Analysis Intermediate

7.5/10

Years Exp

Data Visualization Intermediate

7.5/10

Years Exp

Reporting Intermediate

7.5/10

Years Exp

SQL Intermediate

7.5/10

Years Exp

SQL Server Intermediate

7.0/10

Years Exp

MySql Intermediate

7.0/10

Years Exp

Tableau Intermediate

7.0/10

Years Exp

Data Cleaning Intermediate

7.0/10

Years Exp

Data Validation Intermediate

7.0/10

Years Exp

Dashboard Development Intermediate

7.0/10

Years Exp

VLOOKUP Intermediate

7.0/10

Years Exp

PivotTables Intermediate

7.0/10

Years Exp

Power Query Intermediate

6.5/10

Years Exp

Power Pivot Intermediate

6.5/10

Years Exp

Index-match Intermediate

6.5/10

Years Exp

XLOOKUP Intermediate

6.5/10

Years Exp

MongoDb Intermediate

5.0/10

Years Exp

stakeholder communication client engagement People management Problem Solving Requirements Analysis Requirement understanding Process Analysis Gap Analysis Root Cause Analysis Process Improvement KPI Analysis Business Reporting Data-driven decision making

Work Experience

Admission Officer

U-Next

Jan 2023 - Feb 2024

Managed the end-to-end student admissions process from enquiry handling through enrolment while working toward monthly business targets. Analysed student enrolment and course-sales data to identify factors influencing enrolment decisions, customer behaviour, and business performance. Used historical enrolment data and referral patterns to identify trends and support improvements in future enrolment strategies. Coordinated with applicants and parents to understand requirements, address queries, and support appropriate course recommendations.

Business Development Associate

Byju's

Apr 2021 - Oct 2022

Maintained and analysed customer records to support qualified referrals and improve sales-pipeline visibility and reporting. Converted prospect data into structured leads for sales pipeline tracking, analysis, and reporting. Analysed client requirements and specifications to recommend suitable solutions and communicate commercial implications. Managed end-to-end client engagement from counselling through direct-sales closing, strengthening stakeholder communication and requirement-understanding skills.

Team Leader

Flipkart

Jul 2019 - Apr 2020

Maintained records for onboarded stores and tracked daily delivery performance using assigned-versus-delivered KPIs. Monitored store-level operational performance and analysed achievement against daily targets to identify performance gaps. Prepared and published daily performance reports to support KPI monitoring, operational analysis, and decision-making. Analysed logistics and delivery data to identify supply and delivery issues affecting operational performance.