About
Software Engineer with expertise in Python development, backend systems, and AI-driven applications. Experienced in building scalable platforms, automation pipelines, and full-stack web applications. Skilled at delivering measurable business impact through production-grade systems, cross-functional collaboration, and data-driven decision-making.
Skills & Expertise (44)
Work Experience
Tech Solutions Analyst
Apr 2024 - Present
Designed and productionized an AI-powered escalation intelligence platform using RAG architecture (Gemini 2.0, ChromaDB, Google Generative AI) to analyze large-scale YouTube policy and review escalation data which helped reduce manual work in team by 80%. Built a Python/Django backend with a React frontend, enabling real-time querying, automated summarization, and root-cause analysis, reducing manual investigation time by 60%. Developed automation pipelines using Google F1 Query, AppScript, and Plx Dashboards, reducing recurring reporting effort by 90%. Implemented AI-driven trend detection and forecasting to proactively identify high-risk escalation categories. Built an end-to-end SLA tracking and RCA framework, integrating escalation timelines, RCA/EA-level insights, and automated reporting. reducing recurring reporting effort by 80%. Developed a centralized access provisioning automation application serving gTech Google vendors. Implemented the backend using Boq Lamprey, designing multiple secure, scalable RPCs. Built the frontend using Angular and TypeScript, enabling access request, approval, and lifecycle management of Access provisioning. Led the project to completion feature-level and RPC-level design, ensuring extensibility, auditability, and compliance. Platform significantly reduced manual provisioning effort across gTech teams by 100%. Collaborated with policy, quality, training, and operations teams to integrate AI-driven recommendations and automation.
Software Developer
FatMug
Oct 2023 - Mar 2024
Designed and developed a scalable E-commerce platform using Django and Odoo, supporting product management, order processing, and payments. Integrated ML-based sales analytics to provide insights on demand trends, inventory planning, and revenue forecasting. Implemented Celery and RabbitMQ for asynchronous background processing, reducing API latency and improving responsiveness. Designed and enforced OAuth2-based authentication and RBAC, ensuring secure access control. Deployed services on AWS, improving reliability, scalability, and release velocity.
Software Developer
SmileBots
Oct 2022 - Sep 2023
Built and scaled a SaaS platform backend using Django, supporting admin and customer-facing workflows. Implemented JWT-based role authentication and multi-tenant access control. Developed OTP-based authentication and a centralized email/notification system which handles 100k calls per day. Built secure, multithreaded REST APIs with Swagger documentation and performance optimizations which simplifies development cycle. Automated deployments using CI/CD pipelines, resolving critical production issues.
Education
Bachelor of Technology in Information Technology - ANITS
2018 - 2022 · Afghanistan
Certifications
No certifications added yet
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Availability Details
Visa Status
Citizen
Relocation
Open to Relocation
Skills (44)
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