About
Enthusiastic and detail-oriented Data Analyst with strong analytical skills and a foundation in Excel, SQL, and Power BI. Adept at gathering business requirements, performing data analysis, and delivering actionable insights. Eager to contribute to data-driven decision-making in a dynamic organization.
Skills & Expertise (11)
Work Experience
Customer Service Associate
Teleperformance
Feb 2024 - Jan 2026
Used SQL to query large datasets and extract sales and customer-related information from databases. Created and delivered PowerPoint presentations to stakeholders summarizing key findings from data analysis. Leveraged Power BI to design interactive dashboards and visualizations for presenting sales data and trends to senior management. Applied data wrangling and feature engineering techniques to clean and prepare raw datasets for analysis. Utilized Excel for client data tracking, performing sales analysis, and preparing reports for managerial review.
Education
Bachelor OF Computer Application - Eklavya University
- 2024 · Afghanistan