About
Systems Engineer at TCS with 2.5 years in BFSI technology implementation, requirement analysis, UAT and production support, plus hands-on Power BI project work (DAX, Power Query, data modeling, KPI dashboards). Experienced in turning incident and monitoring data into policy and reporting decisions. Seeking Data Analyst, Power BI Analyst or Power BI Developer roles.
Skills & Expertise (22)
Work Experience
Systems Engineer
Tata Consultancy Services (TCS)
Apr 2024 - Present
Analyzed recurring incident and event-monitoring data across 50+ entities to configure monitoring policies on the Ignio AIOps platform, improving alert accuracy and reducing noise for on-call teams. Delivered 10+ ERPOps use cases end to end, from requirement gathering with business and QA stakeholders through deployment, within project timelines. Supported production releases across multiple enterprise BFSI client environments with zero critical post-deployment issues; tracked release data and validated outcomes through UAT. Translated operational data into clear requirements and status reports for Development, QA and Business teams. Documented deployment and operational processes and mentored junior engineers, reducing onboarding time.
Education
MCA (Computers) - SRM Institute of Science & Technology, Ramapuram Campus
- 2023 · Afghanistan
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Skills (22)
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