About
Data Analytics Intern building SQL, Python, and Power BI solutions from real business case studies. Turns raw data into interactive dashboards, cleaned datasets, and clear reporting views using Excel and Power Query. Supports data-driven decision-making through analysis, visualization, and structured problem solving.
Skills & Expertise (24)
Work Experience
Data Analytics Intern
Coding Ninjas
Jan 2026 - Present
Created interactive Power BI dashboards to visualize business data, enabling stakeholders to make informed decisions based on actionable insights. Built SQL queries using JOINs, CTEs, Window Functions, Aggregations, and Subqueries for real-world business case studies. Developed dynamic Excel dashboards using Pivot Tables, Power Query, charts, and formulas for reporting, enhancing clarity and accessibility of data analysis. Applied SQL, Excel, Python, and Power BI to solve real-world business case studies, extracting insights that supported data-driven decision-making.
Operational Specialist
PRISM - India
Jul 2025 - Jul 2026
Assisted customers through chat and email, achieving high levels of customer satisfaction. Coordinated cross-functional teams to resolve booking and refund issues, enhancing overall customer experience. Prepared accurate documentation supporting operational workflows, facilitating smoother processes.
Senior Operations Representative
Concentrix - Gurugram
Feb 2025 - Jul 2025
Provided customer support through chat and call, accurately resolving product and service-related queries to ensure customer satisfaction. Investigated customer concerns, coordinating with internal teams to achieve timely resolutions and improve customer experience. Maintained detailed case records and adhered to standard operating procedures for documentation. Collaborated with team members to streamline workflow processes, improving overall efficiency in a fast-paced environment.
System Engineer
Tata Consultancy Services - Gurugram
Mar 2020 - Jan 2022
Supported Life Sciences & Retail enterprise applications, ensuring high system reliability and resolving production issues with global stakeholders. Managed user access lifecycles (provisioning, modifications, deactivations) and ServiceNow/Jira requests while maintaining strict SLA compliance. Administered IT systems & medical trial roles, providing dedicated support for Doris and JReview patient data applications. Processed Project Reports (PRs) in ServiceNow, performing document validation and comprehensive ticket follow-ups. Generated operational reports & client presentations using Microsoft Excel to deliver actionable insights. Facilitated onboarding & training, delivering Knowledge Transfer (KT) sessions focused on operational standards and compliance.
Associate System Engineer
Tata Consultancy Services - Chennai
Jan 2019 - Mar 2020
Supported enterprise retail applications using Splunk, Dynatrace, and AppDynamics, investigating production alerts and assisting in issue resolution. Developed operational reports in Microsoft Excel to track application performance and support decision-making. Coordinated incident management and service requests through ServiceNow to ensure timely resolution and minimize downtime. Contributed to root cause analysis and documentation to enhance understanding of recurring issues and improve system reliability.
Project Trainee
Tata Consultancy Services - Chennai
Nov 2018 - Jan 2019
Completed corporate training in .NET technologies and software development life cycle, gaining foundational knowledge for practical application. Learned SQL fundamentals, C#, ASP.NET, and Object-Oriented Programming, participating in software development assignments and analytical exercises.
Education
Bachelor of Science: Electronics & Communication Engineering - GLA University
- 2018 · Afghanistan
Certifications
No certifications added yet
Interested in this developer?
Profile Score Breakdown
Profile Overview
Skills (24)
Click a skill to find developers with the same skill
