About
Highly motivated and dedicated Computer Science Engineering student with a robust foundation in data analysis and software development. Skilled in Python, SQL, and web technologies, with hands-on experience in building data-driven and full-stack projects.
Skills & Expertise (20)
Work Experience
Software Engineering Intern
The Fixed Income (Tipsons Group)
Jan 2026 - Jul 2026
Designed a full-stack customer support chatbot platform with role-based dashboards, enabling public chat, workflow management, and customer support operations. Implemented real-time messaging and live agent handoff using WebSocket, featuring session tracking, chat history, and delivery status monitoring. Delivered and integrated 7+ admin modules, including FAQ Management, Product Management, RM Management, Analytics Dashboard, and Office Hours Configuration. Produced a knowledge base-driven chatbot with automated escalation, structured product responses and capacity-based RM routing for efficient query resolution.
Software Engineering Intern
Ekaantik Software Solutions
May 2025 - Aug 2025
Built a live AI chatbot for The Fixed Income website using NLP and API integrations, automating customer interactions and query resolution. Designed and implemented a scalable chatbot solution that improved customer engagement through real-time, intelligent assistance. Created a full-stack Mess Management System that digitized meal booking and coupon generation, reducing manual effort by 70%. Constructed admin tools for attendance, feedback, and mess operations management.
Education
B.Tech in Computer Science and Engineering - Pandit Deendayal Energy University
2022 - 2026 · Afghanistan
Certifications
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Citizen
Relocation
Not Open to Relocation
Skills (20)
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