About
Cisco CCNA-certified Software Developer and Computer Science Engineering undergraduate at Francis Xavier Engineering College (Class of 2027), with a strong foundation in software development, front end web development, and network engineering. Independently designed and delivered four end-to-end technical projects spanning AI-driven document automation, mobile application development and browser automation. Gained hands-on IT hardware support experience at Avalon Data Products, diagnosing and resolving system faults and maintaining end-user infrastructure. Seeking roles in software development, front end development, or network engineering.
Skills & Expertise (35)
Work Experience
IT Technical Support Trainee
Avalon Data Products
Jun 2023 - Aug 2023
Assembled, configured, and deployed over 20 desktop systems, laptops, and peripherals for end users, reducing hardware setup time by 30 percent. Diagnosed and resolved more than 15 hardware faults including system failures, peripheral malfunctions, and connectivity issues, restoring end-user operations within an average of 2 hours per issue. Documented recurring hardware issues and step-by-step resolution procedures, reducing repeat support escalations by approximately 40 percent.
Education
Bachelor of Engineering in Computer Science and Engineering - Francis Xavier Engineering College
2023 - 2027 · Afghanistan
Higher Secondary Certificate, CBSE Board - Francis Xavier CBSE School
2022 - 2023 · Afghanistan
Certifications
Cisco: Introduction to Modern Artificial Intelligence and Data Science
· 2026
Cisco CCNA: Introduction to Networks
Francis Xavier Engineering College · 2025
Network Engineering: Routing and Switching
Livewire Institute, Tirunelveli · 2025
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Skills (35)
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