About
Detail-oriented and motivated Manual Testing Engineer with 2 years of experience in software testing and quality assurance. Skilled in SDLC, STLC, defect tracking, and test case design. Experienced in preparing and executing test cases, identifying defects, performing functional, regression, smoke, retesting, and UI testing for web applications. Proficient in bug reporting and tracking using defect management tools while working in Agile environments. Strong knowledge of software testing methodologies with basic understanding of Selenium, Java, and SQL. Quick learner with excellent analytical and problem-solving skills, committed to delivering high-quality software products. Seeking a challenging QA role to contribute testing expertise and ensure reliable software delivery.
Skills & Expertise (18)
Work Experience
CSR Operations
Intouch CX 24-7
Sep 2025 - Present
Handling offline tickets and resolving customer issues within the time. Monitoring updates and closing the tickets accurately in the ticketing system, providing effective customer support while maintaining quality and compliance standards.
Software Engineer
Swift soft Infotech Services Pvt. Ltd.
May 2023 - Jun 2025
Performed functional and regression testing for banking applications including Active Bank, e-Statement, and Oracle based systems. Maintained a 95% on-time defect closure rate across sprints, supporting stable and reliable releases. Validated interest rate change logic and notification workflows to ensure business rule accuracy. Actively participated in Agile Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives. Validated business logic to remove trades and deals where no exposure exists for specific ISINs. Tested archival of security records and linked deals, ensuring data integrity and compliance. Worked on applications including AB Treasury, Active Bank, ABC. Created and executed Test Plans, Test Cases, and Traceability Matrices to improve test coverage. Received appreciation from BA for my work performance.
Education
Software Testing Course - QSpiders
2022 - 2023 · Afghanistan
Integrated MTech in Software Engineering - Vellore Institute of Technology
- 2022 · Afghanistan
Intermediate (MPC Stream) - Sri Chaitanya Jr College
- 2017 · Afghanistan
SSLC (Class X) - The Indian School of English
- 2015 · Afghanistan
Certifications
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Skills (18)
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