About
Python and data analytics professional with an M.Sc. in Information Technology, 1.5+ years of enterprise IT support experience, and hands-on work in Python data analysis, Power BI, SQL, and database-backed applications. Brings structured problem solving, data-quality discipline, ITIL documentation, SLA ownership, and cross-functional collaboration from a 24x7 global environment. Built a Python/Arduino health-data solution with automated recommendations. Targeting AI/ML Engineer and SAP BTP LLM Developer opportunities, with a career focus on Generative AI, LLM applications, prompt engineering, RAG, and SAP BTP AI services.
Skills & Expertise (22)
Work Experience
Network Engineer - IT Infrastructure Support
Tata Consultancy Services (TCS)
Feb 2025 - Jul 2026
Monitored enterprise IT infrastructure and applications in a 24x7 global support environment, analyzing alerts, logs, and configuration data to identify root causes and support timely issue resolution. Managed incident records and escalations through ITIL-based processes, maintaining accurate documentation and meeting defined service-level agreement (SLA) timelines. Collaborated with cross-functional and senior technical teams across concurrent assignments, communicating technical findings, incident status, and next actions clearly to stakeholders.
Data Analytics Intern
Krutanic Solutions
Sep 2024 - Oct 2024
Cleaned, transformed, and analyzed large datasets using Python and Pandas to improve data quality and support accurate, insight-driven reporting. Designed Power BI dashboards that visualized trends and translated analytical findings into clear, stakeholder-ready views.
Web Development Intern
CodeBind Technologies
May 2023 - May 2023
Built responsive web applications using HTML, CSS, JavaScript, and PHP, integrating MySQL databases and form-handling workflows.
Education
M.Sc. Information Technology - Hindusthan College of Arts & Science (Bharathiar University)
- 2025 · Afghanistan
B.Sc. Computer Science - Sastra Deemed to be University (SRC Campus)
- 2023 · Afghanistan
Certifications
Data Analyst
Krutanic Solutions · 2024
Introduction to Java Programming
CodeChef · 2023
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Skills (22)
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