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shivam garg

shivam garg

Management Trainee

Delhi, India
70
Profile Score

Skills & Expertise (27)

Zoho CRM Advanced
8.1/10
1
Years Exp
SQL Intermediate
7.6/10
1
Years Exp
Python Intermediate
7.4/10
1
Years Exp
Zoho Analytics Intermediate
7.0/10
1
Years Exp
FastAPI Intermediate
6.9/10
1
Years Exp
Data Analysis Data Visualization ETL Pipelines MySql Power Pivot Excel Autopsy FTK Imager Power BI Power Query BeautifulSoup Pandas NumPy Selenium OpenAI LangChain SEO EDA A/B testing Google AdWords META Deluge scripting

Work Experience

Management Trainee

IndoInternet (Kollegeapply)

Jun 2025 - Present

Launched an internal Zoho-based CRM product, delivering 45% productivity uplift with real-time, system-wide data consistency. Owned the end-to-end CRM product on Zoho, designed PRDs by gathering pain-points, feature optimisation, business and functional requirements from stakeholders – wireframed elements and modular workflows - Deals, Accounts, Contacts, Meetings, Collections. Improved system reliability by 50% and cut data latency by 80% by architecting real-time bi-directional sync between Zoho CRM and PostgreSQL using Python FastAPI. Reduced manual effort by 60% and errors by 40% through automated record creation, field-level validations and duplicate-prevention logic implemented via Deluge scripting in each sprint backlog. Decreased approval TAT by 55% by analysing process bottlenecks, implementing multi-level approval workflows, auto-verification triggers, and automated GST/non-GST reconciliation. Accelerated reporting cycles by 70% and saved 20+ hours/week by designing metrics-driven dashboards and pipelines in Zoho Analytics using advanced SQL (CTEs, window functions), tracking deal funnel, revenue progress, and SLA compliance, client LTV based on deal metrics. Enabled automated audit logs tracking record creation, approvals, modifications for compliance and clear documentation for all the processes.

Data Analyst Intern

SIFS

Jun 2024 - Aug 2024

Executed forensic data acquisition by extracting datasets from storages across various electronic devices. Leveraged FTK Imager and Autopsy to create forensic disk images of digital evidence. Optimized a comprehensive crime analytics dashboard by developing Excel charts through Power Pivot. Designed and implemented a relational database schema to manage crime analytics for cyber operations. Leveraged SQL techniques for the storage, retrieval, and aggregation of structured criminal data. Developed ETL pipelines to ingest and normalize data from different sources, ensuring data integrity. Integrated database system with Power BI for real-time visualization and reporting of crime trends. Supported critical decision-making processes in threat intelligence workflows. Engineered a similarity scoring algorithm to compute and mark the percentage of data resemblance. Leveraged MySQL and Python for data retrieval, transformation and comparison. Enabled integration with investigative tools like autopsy to automate pattern detection.

Education

B.Tech. (Engineering Physics and minor in Computer Science) - Delhi Technological University

2021 - 2025 · Afghanistan

CBSE (Class XII) - D.L.DAV Model School

- 2020 · Afghanistan

CBSE (Class X) - D.L.DAV Model School

- 2018 · Afghanistan

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Profile Score Breakdown

📷 Photo 10/10
📄 Resume 10/10
💼 Job Title 10/10
✍️ Bio 0/10
🛠️ Skills 20/20
🎓 Education 10/10
⏱️ Experience 5/15
💰 Rate 0/5
🏆 Certs 0/5
Verified 5/5
Total Score 70/100

Profile Overview

Member sinceFeb 2026

Availability Details

Visa Status

Citizen

Relocation

Depends on Offer

Skills (27)

Zoho CRM SQL Python Zoho Analytics FastAPI Data Analysis Data Visualization ETL Pipelines MySql Power Pivot +17 more