About
Business Analyst with experience in healthcare RCM operations, provider credentialing, KPI reporting, and data analysis. Skilled in requirements gathering, stakeholder coordination, process improvement, SQL, Excel, and Power BI dashboarding. Experienced in analyzing operational workflows, identifying business gaps, and delivering data-driven insights to improve efficiency and reporting accuracy.
Skills & Expertise (18)
Work Experience
Credentialing Analyst (RCM Operations)
Ivistec Partners India Pvt. Ltd.
Dec 2023 - Present
Analyze provider onboarding and credentialing workflows within the revenue cycle management (RCM) process. Validate provider and payer information to maintain operational accuracy and audit readiness. Perform gap analysis to identify documentation issues, enrollment delays, and workflow inefficiencies. Tracked operational KPIs including turnaround time (TAT), enrollment status, and compliance metrics to improve reporting accuracy and workflow visibility. Collaborated with cross-functional teams to streamline credentialing workflows and reduce operational delays.
Customer Service Associate
FIS Global Business Solutions India Pvt. Ltd.
Jan 2022 - Apr 2023
Analyzed customer and transaction data to resolve operational issues and improve service quality. Maintained high data accuracy across reporting workflows and customer interactions. Collaborated with internal teams to improve process efficiency and customer experience.
Education
Bachelor of Arts (Economics & Statistics Major) - C.C.S University
2021 - 2024 · Afghanistan
Intermediate - UP Board
- 2021 · Afghanistan
High School - UP Board
- 2019 · Afghanistan
Certifications
No certifications added yet
Interested in this developer?
Profile Score Breakdown
Profile Overview
Skills (18)
Click a skill to find developers with the same skill
