About
Business Analyst with 2.6+ years of experience across the full software delivery lifecycle — discovery, requirements sign-off (BRDs, FRDs, FRTs, SRS), configuration, testing and UAT, go-live, and post-go-live support — across 10+ client accounts. Leads discovery sessions and stakeholder interviews, translates business needs into functional and non-functional requirements, user stories with acceptance criteria, process flows, and implementation plans, and manages client onboarding as the key point of contact between clients, vendors, and development and QA teams. Delivered 10 zero-defect implementations on schedule, applying SQA and ALM practices such as defect management and requirement-to-delivery tracking. Hands-on with SQL, Python, Power BI, Advanced Excel, REST API integration (Postman), and ETL pipelines for precise requirement validation and reporting. Works within Agile/Scrum and Waterfall frameworks, tracking delivery in OpenProject with familiarity of JIRA-style boards, and uses UML (use case, activity, and sequence diagrams), wireframes, and basic UX principles with Figma exposure; basic, hands-on exposure to web application concepts (Python, Java, HTML, CSS). Leads a team of 5+ analysts while personally managing client-facing delivery.
Skills & Expertise (44)
Work Experience
Lead Business Analyst
Wyzmindz Solutions Pvt. Ltd.
Sep 2025 - Present
Lead discovery sessions and stakeholder interviews across 10+ client accounts to understand business processes, goals, and pain points, and create business proposals, BRDs, and FRDs that guide solution design. Translate business requirements into functional and non-functional requirements, user stories with acceptance criteria, workflows, system configurations, and implementation plans, and secure client sign-off before build. Manage the end-to-end lifecycle — discovery, configuration, testing and UAT, go-live, and support — delivering 10 zero-defect implementations on schedule, applying SQA and ALM practices to validate deliverables, track defects, and coordinate release. Own client onboarding and act as the key point of contact, liaising between clients, vendors, and development teams; communicate proactively, flag risks early, and conduct on-site visits across 10+ client locations to validate requirements. Provide hands-on support after go-live, and identify process gaps through root cause analysis, resolving 15+ recurring gaps. Run stakeholder meetings, presentations, and solution walkthroughs independently, communicating clearly in written and verbal English with technical and non-technical audiences. Coordinate cross-functional teams and lead REST API integrations (WhatsApp Business API, CRM modules) via Postman, powering 1,000+ automated data exchanges monthly; lead and mentor a team of 5+ analysts.
Business Analyst
Wyzmindz Solutions Pvt. Ltd.
Feb 2024 - Aug 2025
Gathered business requirements through discovery conversations with clients across 10+ dealership accounts and documented BRDs, FRDs, process flows, and functional specifications to guide implementation. Supported client onboarding and CRM implementation, liaising between clients and development teams so configuration matched documented requirements. Supported testing, UAT execution, and sign-off, validating implemented solutions against requirements before go-live and tracking defects to resolution. Wrote and optimised SQL queries and built Power BI dashboards and KPI reports, improving report load performance by up to 80%. Used SQL-based validation and Advanced Excel to confirm data accuracy against business rules, reducing discrepancy incidents by over 60%, and maintained project documentation throughout delivery.
Education
Bachelor of Business Administration (BBA) - Assabah Arts and Science College, Calicut University
- 2023 · Afghanistan
Certifications
Business Analytics
ExcelR · 2024
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Relocation
Open to Relocation
Skills (44)
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