About
Results-driven Electronics & Communication Engineering graduate with 2+ years of hands-on experience in NOC Engineering, System Operations, and Operational Engineering. Proven track record of achieving 99.2% system uptime through proactive monitoring, troubleshooting, and implementing technology solutions to prevent critical issues. Demonstrated expertise in system performance optimization, root cause analysis, and SLA management. Committed to delivering 24/7 operational excellence and maintaining system reliability through rapid incident resolution and change management. Available for 24/7 shifts, including nights, weekends, and holidays to ensure continuous operational support.
Skills & Expertise (18)
Work Experience
Analyst
Capgemini
05-2023 - 03-2024
Monitored and analyzed system performance metrics to proactively identify potential fraud detection vulnerabilities, achieving 99.2% system uptime. Collaborated with cross-functional teams of 6 engineers to troubleshoot critical system issues and implement preventive solutions, reducing incident response time by 40%. Configured and maintained hardware components, including IR sensors, 8086 microprocessors, and embedded systems for real-time monitoring applications.
Education
Bachelor of Technology
2017 - 2021 · India
Intermediate
2015 - 2017 · India
S.S.C
2013 - 2015 · India
Certifications
Certified Ethical Hacker
EC-Council · 2020
Certification in ethical hacking and network security
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Profile Overview
Availability Details
Visa Status
No Visa
Relocation
Open to Relocation
Skills (18)
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