About
Senior Full-Stack Developer with 5+ years of industry experience delivering features and enhancements across scalable SaaS applications in cloud and hybrid environments. Skilled in architecting secure APIs, optimizing performance, and automating testing across Azure and on-premise deployments. Adept at collaborating in cross-functional teams, learning new technologies quickly, and translating requirements into reliable, maintainable solutions. Bilingual in English and Japanese (JLPT N1).
Skills & Expertise (22)
Work Experience
Product Support Engineer
DIVA Corporation
October-2019 - March-2020
Streamlined support processes and created detailed troubleshooting guides, reducing average ticket resolution time by 35%. Analyzed customer data to identify areas of improvement, contributing to product enhancements. Developed KPI dashboards to detect potential risks early, enabling proactive management.
Software Developer
DIVA Corporation
April-2020 - Present
Leadership & Project Management: Spearheaded the end-to-end delivery of a major product release, ensuring all milestones were met on time and within scope. Directed project planning, resource allocation, and risk management to ensure timely project completion. Instituted robust quality assurance processes, resulting in a significant reduction in post-release defects. Fostered cross-functional collaboration, enhancing team productivity and communication. SaaS Application Development: Developed and enhanced SaaS application using C#, ASP.NET MVC, JavaScript, and RESTful APIs, consistently delivering new features aligned with business goals. Resolved critical bugs and improved application security by identifying and mitigating API vulnerabilities. Applied best practices and design patterns to build scalable, maintainable codebases supporting rapid product evolution. Deployment & Infrastructure: Configured and managed Microsoft Azure and Windows Server environments, ensuring high availability and performance of deployed applications. Automated deployment pipelines with Docker and Azure CI/CD tools to streamline releases and minimize downtime. Collaborated with infrastructure teams to monitor system health and optimize cloud resource usage. Collaboration & Best Practices: Partnered closely with SRE, QA, testing, and consulting teams to uphold quality standards and deliver customer-centric solutions. Conducted thorough code reviews and championed coding best practices, reducing technical debt by 25% and enhancing maintainability. Mentored junior developers, fostering a culture of continuous learning and improvement. C++ MFC Desktop Application: Contributed to the design, implementation, and maintenance of a C++ MFC desktop application, adding new features and fixing bugs to meet evolving user requirements. Performed detailed code reviews to maintain high-quality software delivery and adherence to project standards. Test Lead: Led end-to-end test automation using Cypress, reducing test execution time by over 97%. Managed test planning, environment setup, execution, and detailed reporting to ensure thorough coverage and quality. Conducted load and performance testing of Azure Cloud applications using JMeter, analyzing metrics to identify and implement optimizations. Monitored application health and performance using Azure App Metrics, driving improvements that enhanced system reliability.
Education
Bachelor of Engineering in Computer Engineering
2015 - 2019 · India
Certifications
Japanese Language Proficiency Test (JLPT) N1
Japan Foundation · N/A
Native or Bilingual Proficiency
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Open to Relocation